Information brochure (PDF 515 kB)
Frequently asked questions
GP access to the HPP will provide timely, relevant and more comprehensive health information to enhance clinical decision making to effectively manage better health outcomes for patients, including those suffering chronic conditions and/or multiple morbidities that require frequent use of shared health services.
If you prefer that your treating general practitioner did not have online access to your public healthcare information, you have the right to opt out. You can do this by calling 13 HEALTH (13 43 25 84).
Your general practitioner will be able to access information including:
- blood test results
- medical imaging results
- details of medications you received and have been prescribed
- details of your diagnoses.
Queensland GPs must accept the Terms and Conditions when registering and viewing Queensland Health patient healthcare information available through the HPP. There will be ongoing auditing processes to ensure appropriate access of patient healthcare information is being adhered to. Penalties for inappropriate access and use by GPs may lead to possible deregistration.
Queensland Health, Hospital and Health Services and Primary Health Networks (PHNs) across Queensland Health will help inform patients that GPs have secure online access to patient healthcare information from Queensland’s public hospitals.
Patients can opt-in again at any time by calling 13 HEALTH (13 43 25 84).
Yes, when a patient opts out, this means they do not want their treating GPs to access their healthcare information online. Patient healthcare information will still be visible to Queensland Health clinicians through The Viewer.
Queensland GPs will be able to view key patient healthcare information including mental health information.
A person acting on behalf of a patient should contact 13 HEALTH (13 43 25 84) to manage patient opt out.
Queensland Health will conduct audits to ensure appropriate use of the patient information is being adhered to. Penalties apply for inappropriate access and use of the HPP including possible deregistration.
When a patient has chosen to opt-out, this means they do not want their GP to access their Queensland Health healthcare information online through the HPP. Queensland GPs can continue to obtain their patients’ healthcare information as per current processes available today.