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Information brochure (PDF 515 kB)

Frequently asked questions

What benefits will *Health Practitioner (HP) access to the Health Provider Portal (HPP) provide?

When will Queensland HPs have access to the HPP?

How can a patient ‘opt-out’ from having their health information available to Queensland HPs using the HPP?

What type of information will be available to Queensland HPs through the HPP?

Your health practitioner will be able to access information including:

  • blood test results
  • medical imaging results
  • details of medications you received and have been prescribed
  • details of your diagnoses.
  • outpatient referral and appointment information
  • elective surgery waiting list information
  • care plans
  • procedure notes and reports

How will Queensland Health ensure a HPs appropriate use of the HPP?

How will Queensland Health inform patients that their healthcare information is available to be viewed securely online by their treating Queensland HPs?

What is the process for a patient to allow their treating HP to access their healthcare information through the HPP having previously opted out?

Will a patient’s healthcare information still be visible to Queensland Health clinicians if the patient opts out?

Will patient mental health information be displayed in the HPP?

What if a patient does not have the capacity to opt-out?

Are there auditing processes in place for HPs in accessing and sharing information inappropriately?

Does opt-out mean that the patient has withdrawn consent for any information to be sent to their HP?

Eligible *Health Practitioners can include;

Last updated: 3 December 2020