Planned maintenance

The QScript vendor will be undertaking routine maintenance on Wednesday 17 April to Thursday 18 April. No outage or impact is expected, however if you experience any technical difficulties, please contact the QScript Technical Support Team.

QScript provides real-time monitored medicines prescription information for prescribers and pharmacists to support safer clinical decision-making.

Technical support

Technical help is available on the QScript Help page and in the QScript troubleshooting guide (PDF 293 kB).

For technical enquiries, contact the QScript Technical Support Team:

For regulatory and non-technical help, contact the Monitored Medicines Unit at MMU@health.qld.gov.au

Unable to use QScript

If you are a relevant practitioner and are unable to check QScript (e.g. internet issues):

  • make a clinical judgement about appropriate treatment based on the information available to you
  • document that you were unable to access QScript
  • document the reason why.

The decision on whether to prescribe or supply a monitored medicine for a patient remains with you (as the relevant practitioner) at all times, regardless of whether you have been able to access QScript.

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Last updated: 25 March 2024