MASS-eApply Help Desk

Please complete this form if you would like to provide feedback on MASS-eApply or require support (e.g. unlock an account).

Do not include client/patient information.
If your query relates to a client/patient, please email MASS-eApply@health.qld.gov.au or call 07 3136 3613.


Required fields are marked with an asterisk (*).

Do not include client/patient information.
If available, include the application ID number.

Where appropriate, your correspondence and information may be forwarded internally to other business areas within MASS.

Please refer to our privacy statement for further information on how Queensland Health handles your personal information.

Last updated: 16 July 2026