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Multicultural Health - Checklists for Cultural Assesment

Providing Care to Patients From Culturally and Linguistically

Diverse Backgrounds:Checklist for Cultural Assessment


A ready reference to improve communication with, quality of care, and hence health outcomes for people from culturally diverse backgrounds.  It was developed for Queensland Health on the basis of research conducted by the Australian Centre for International & Tropical Health & Nutrition, The University of Queensland, from November 1997 to April 1998. The companion Guidelines to Practice is a resource book which provides greater detail and Cultural Diversity - a guide for health professionals presents cultural profiles of ethnic communities in Queensland.

Please note: as this publication was published in 1998, some of the contact details are dated.  Click here for up-to-date contact details for a wide range of services.



Last updated: 1 October 2013

What's new?

Queensland Health Guideline for multicultural policy implementation
A guideline to assist Hospital and Health Services and Queensland Health to implement the Queensland Multicultural Policy - A multicultural future for all of us effectively.

Health Care Providers' Handbook on Sikh Patients
Aquick-reference tool for health workers to use when caring for Sikh patients. The handbook aims to help health workers understand the religious beliefs and practices of Sikhs that can affect health care.

Health Care Providers' Handbook on Hindu Patients
A quick-reference tool for health workers to use when caring for Hindu patients. The handbook aims to help health workers understand the religious beliefs and practices of Hindus that can affect health care.

Community profiles for health care providers
A series of 18 cultural profiles that aim to assist health care providers to better understand the health beliefs, pre-migration experiences, communication preferences and other aspects of their clients' culture.

Death and hospitalisation rates by country of birth in Queensland
A series of reports which provides an analysis of deaths and hospitalisation rates among Queenslanders based on country of birth.

Cross Cultural Learning and Development Calendar 2012
A calendar which contains the dates for all Queensland Health cross cultural learning and development training courses for 2012.

Complaints about health or other services

Do you have concerns about a government or non-government health service or are you unhappy with the way an issue has been handled? Do you think you have been treated unfairly or are you concerned about a decision or action of a health professional?

It is ok to complain, and there are organisations that are independent of the government that can help you, free of charge.

Go to the Queensland Independent Complaint Agencies' website for more information.