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New online portal connects Queensland’s GPs and public hospitals

Patients and general practitioners (GPs) are benefiting from a new Queensland Health initiative, designed to improve post-hospital patient care.

Better connecting GPs to public hospitals provides Queensland’s GPs with access to their patients’ public hospital healthcare information through a secure online portal.

Deputy Director-General of Queensland Health’s Clinical Excellence Division Dr John Wakefield said the project was a first for Australia.

“Queensland is the first state in the country to provide general practitioners with online, real-time access to their patients’ public hospital healthcare information,” he said.

“Bridging the information gap between public hospitals and GPs will provide patients with better coordinated care, meaning they will be less likely to be re-admitted to hospital or undergo duplicate tests.”

Dr Wakefield said the project was a key government commitment outlined in the $361.2 million Specialist Outpatient Strategy: Improving the patient journey by 2020 released late last year.

“The Specialist Outpatient Strategy sets the foundation for improving the entire patient journey and this project is a major step towards that goal.”

“This increased transparency might also enable more patient care to be managed in the community and reduce the need for new or repeated referrals to specialist outpatient services.”

AMA Queensland Chair of Board and Council Dr Shaun Rudd said the project would free-up more time for doctors to spend with patients.

“The online portal will be substantially easier and quicker than the previous manual system which means doctors can spend less time on administration and more time with their patients,” Dr Rudd said.

“It also enables doctors to make better-informed medical decisions about their patients’ ongoing care and treatment because they have access to more information.”

GPs can view the public hospital information after registering online and meeting personal and professional identification requirements.

Patients can opt out from their GP having access to their public hospital healthcare information by calling 13 HEALTH (13 43 25 84).

For more information visit Better connecting Queensland GPs and public hospitals.

Media contact: +61 7 3708 5376

Last updated: 7 December 2017