Skip links and keyboard navigation

Ipswich residential rehabilitation and withdrawal service

The Queensland Government is delivering a new alcohol and other drug service to better meet the health needs of people within the Ipswich Local Government Area and West Moreton Hospital and Health Service (HHS) region as a priority. The new adult residential treatment service will deliver withdrawal management and care, as well as a rehabilitation program.

The new service is for adults 18 years and over experiencing problematic substance use to voluntarily engage in treatment and support. The service will include 45 places for residential treatment for adults, including 10 withdrawal management beds and 35 rehabilitation beds.


Queensland Health is continuing to identify a suitable site for the new residential treatment service. The purchase of the proposed property in Church Street, Goodna is not proceeding. Following site investigations, the property was assessed as not suitable for intended services.

As it is established, the new service will include:

  • accommodation for 35 adult individuals as part of the rehabilitation program
  • a 10-bed withdrawal unit
  • an administrative building with a reception for clients and visitors
  • office space and overnight accommodation for staff
  • car parking for 30 cars approximately and area for ambulance access
  • a treatment program area for rehabilitation clients
  • kitchen, dining and laundry
  • indoor and outdoor spaces for recreation, program activities and cultural components of care.

The treatment provider

Treatment services will be delivered by a non-government organisation (NGO) provider of specialist alcohol and other drugs treatment and care, under contract with the Department of Health. In alignment with Queensland Health policy, a procurement process will be carried out to select the NGO provider. The land and buildings will be owned by the West Moreton Hospital and Health Service.


Treatment services will include residential rehabilitation, a 6 to 12-week structured program for up to 35 people at one time, and withdrawal management and care (support to cease substance use) for up to 10 people at one time. Pre-treatment support and aftercare will also be provided for clients.

The service will require participants to actively engage in their own recovery. Admission will be for people assessed as suitable for a residential program. The safety and wellbeing of staff, residents and the community is a key priority. Referrals to the new service will be prioritised from the local area and other parts of West Moreton Hospital and Health Service region.

The service will be staffed and operate, 24 hours a day, 7 days a week with participants supervised during these times. The main operating hours of the service are expected to be 8:30am to 5:30pm Monday to Friday.

Community engagement and feedback

Queensland Health will continue to undertake engagement with the community as part of the ongoing search for a suitable location.

This includes pre-engagement activities to seek endorsement from the Department of State Development, Infrastructure, Local Government and Planning for a Ministerial Infrastructure Designation process.

The following information addresses some of the questions and feedback raised by the community to date.

Why Ipswich

There are no specialist alcohol and other drug treatment services of this type currently in the West Moreton Hospital and Health Service region. The new residential service will improve access to more intensive bed-based withdrawal management and rehabilitation treatment. It will contribute to meeting the alcohol and other drug service demand in the region and complement treatment provided by other services.

The new service will benefit the community through the creation of new jobs through the construction and delivery of the new residential service. It is estimate that the service will employ approximately 25 full-time equivalent staff across all functions.

The proposed site for the new residential treatment service was identified following a search that included approximately 70 sites across 17 suburbs in the Ipswich Local Government Area against criteria for a service of this kind.

Residential care in a community setting

Alcohol and drug residential services are part of a range of treatment options for people who need help with their substance use.

Residential, or community bed-based services are primarily for people who need more intensive treatment than can be provided through appointment-based counselling. This is usually over a period of 6 weeks to 3 months, with follow up care.

The residential setting helps support engagement in therapeutic activities and the development of better daily living skills. Residential services should not be isolated from the community and include access to transport and other services to support recovery and community re-integration.

No day programs will be run from the site.

There is no evidence to suggest crime rates or safety issues increase because of residential treatment services. The centre is abstinence based and residents are there on a voluntary basis, and are engaged daily in treatment activities, supported by 24/7 staffing.

There are many factors that can cause property value market fluctuations and house prices. There is no evidence that correlates the establishment of an alcohol and other drug residential treatment service with a decrease in surrounding property value or price.

Contact us

Please direct feedback or questions about the Ipswich service to

Last updated: 7 June 2022