Workers in a healthcare setting (COVID-19 Vaccination Requirements) Direction (No. 2)
Effective from: 2.35pm AEST 16 December 2021
Posted: 16 December 2021
Direction from Chief Health Officer in accordance with emergency powers arising from the declared public health emergency
Public Health Act 2005 (Qld)
On 29 January 2020, under the Public Health Act 2005, the Minister for Health and Minister for Ambulance Services made an order declaring a public health emergency in relation to coronavirus disease (COVID-19). The public health emergency area specified in the order is for ‘all of Queensland’. Its duration has been extended by regulation to 26 March 2022 and may be further extended.
Further to this declaration, l, Dr John Gerrard, Chief Health Officer, reasonably believe it is necessary to give the following directions pursuant to s362B of the Public Health Act 2005 to assist in containing, or to respond to, the spread of COVID-19 within the community.
This public health direction applies to workers in healthcare who enter, work in, or provide services in a healthcare setting. The direction sets out the COVID-19 vaccination requirements for workers in healthcare, their employers and responsible persons in healthcare settings, with limited exceptions, to assist in containing the spread of COVID-19 in vulnerable settings, including health, disability and aged care settings, and in the broader community.
On 1 October 2021, the Australian Health Protection Principal Committee (AHPPC) issued a statement recommending mandatory vaccination for all workers in healthcare settings. This Public Health Direction implements the principles in that Statement, with limited exceptions, and complements existing mandatory vaccination requirements in other public health directions.
Separately from the requirements of Public Health Directions, under sections 362G and 362H of the Public Health Act 2005, an emergency officer (public health) can require a responsible person or person to comply with additional directions if the emergency officer believes it is reasonably necessary to assist in containing, or to respond to, the spread of COVID-19 in the community.
The Workers in a Healthcare Setting (COVID-19 Vaccination Requirements) Direction is revoked and replaced from the time of publication of this public health direction.
This Public Health Direction may be referred to as the Workers in a Healthcare Setting (COVID-19 Vaccination Requirements) (No.2) Direction.
This Direction applies from time of publication until the end of the declared public health emergency, unless it is revoked or replaced.
This Direction applies to workers in healthcare, including those in the National Registration and Accreditation Scheme, all self-regulated allied health professionals and all other individuals who work in a healthcare setting.
PART 1 – COVID-19 VACCINATION REQUIREMENTS FOR WORKERS IN HEALTHCARE
A worker in healthcare must not enter, work in, or provide services in a healthcare setting unless the worker in healthcare complies with the COVID-19 vaccination requirements.
The COVID-19 vaccination requirements are that:
by 15 December 2021, a worker in healthcare has received the prescribed number of doses of a COVID-19 vaccine; or
where COVID-19 vaccination requirements in another public health direction or an employment direction also apply to the worker in healthcare, the worker must receive the prescribed number of doses of the COVID-19 vaccine by the date in those requirements; and
from 23 December 2021, a worker in healthcare must be fully vaccinated; and
as soon as reasonably practicable after receiving the prescribed number of doses of the COVID-19 vaccine, the worker in healthcare must:
for a sole trader – provide proof of COVID-19 vaccination to any healthcare settings in which they work; or
for an employee who is not a sole trader – provide proof of COVID-19 vaccination to their employer; or
for an employer that provides staff or services to a healthcare setting – keep a record of the COVID-19 vaccination status of each employee who is a worker in a healthcare setting and confirm that employees are fully vaccinated, to the responsible person for each healthcare setting employees work in, and, if requested by the responsible person, provide evidence to support the undertaking.
Note: an employer is not required to keep a copy of an employee’s evidence of vaccination or medical contraindication. The employer must record the employee’s compliance with the vaccination requirements. Assurance should be provided to the healthcare setting, advising all employees provided to the healthcare setting meet the COVID-19 vaccination requirements.
Note: the dates for COVID-19 vaccination requirements in the Health Employment Directive No. 12/21 Employee COVID-19 Vaccination requirements (the HED) and the Residential Aged Care Facilities Direction (N0.9) (the direction) continue to apply for persons to whom the HED or the direction applies. The dates for COVID-19 vaccination for students undertaking a placement in connection with an enrolled course of study continue to apply as provided in the Hospital Entry Direction (No.5), the Residential Aged Care Facilities Direction (No.9), and the Disability Accommodation Services Direction (No.24), or the successor to any of these directions.
PART 2 – EXCEPTIONS
Paragraph 7 does not apply to a worker in healthcare who is unable to be vaccinated due to a current medical contraindication where the responsible person for the healthcare setting:
assesses the risk to other staff, patients, clients and other persons at the healthcare setting; and
determines that the unvaccinated worker may continue to work in the healthcare setting where their work cannot be performed outside the healthcare setting; and
the unvaccinated worker complies with the requirements in paragraph 10.
Example: A worker who is unable to be vaccinated due to a medical contraindication, who repairs critical medical equipment onsite in healthcare settings can continue to perform that work if the responsible person for the healthcare settings assesses the risk to others and determines the worker can continue to work there, if they comply with the necessary PPE and testing requirements.
A worker in healthcare to whom paragraph 9 applies must:
comply with the PPE guideline requirements for the healthcare setting and any COVID safe plans for the healthcare setting; and
Undertake a daily COVID-19 PCR test while engaged at a healthcare setting and provide the COVID-19 PCR test result to the responsible person for the healthcare setting as soon as reasonably practicable after the test result is received; or
Example: an unvaccinated worker in healthcare who works consecutive shifts several days in a row is required to undertake a COVID-19 PCR test each day.
where the worker in healthcare is a person to whom the Health Employment Directive 12/21 Employee COVID-19 Vaccination requirements (the HED) or the Residential Aged Care Facilities Direction (No.9) or its successor (the direction) applies, comply with the requirements relating to a medical contraindication or any other exceptions to mandatory vaccination requirements in the HED or the direction.
Example: an admissions clerk who provides evidence of a current medical contraindication is able to continue working in an alternative administrative role, using PPE consistent with the setting’s policies and the PPE guideline and must undertake a daily COVID-19 PCR test and provide a negative COVID-19 test result when it is received.
A worker in healthcare to whom paragraph 9 applies must provide evidence of the current medical contraindication.
Evidence of a current medical contraindication provided by a worker in healthcare to an employer under the predecessor to this public health direction is deemed to be evidence provided for the purposes of paragraph 11 and additional evidence need not be provided for a current medical contraindication.
Participation in a COVID-19 Vaccine Trial
Paragraph 7 does not apply to a worker in healthcare where:
the worker in healthcare is a participant in a COVID-19 vaccine trial; and
the responsible person for the healthcare setting assesses the risk to other staff, patients, clients and other persons in the healthcare setting and determines that the worker in healthcare may continue to work in the healthcare setting.
A worker in healthcare to whom paragraph 14 applies must notify the responsible person for the healthcare setting as soon as reasonably practicable upon completion of their participation in a COVID-19 vaccine trial.
The exception outlined in paragraph 14 ceases to apply upon the earlier of:
The trial COVID-19 vaccine being recognised by the Therapeutic Goods Administration; or
The trial COVID-19 vaccine being approved for use in Australia by the Therapeutic Goods Administration; or
The trial COVID-19 vaccine being rejected for use in Australia by the Therapeutic Goods Administration.
Critical Support Needs
The responsible person may permit a worker in a healthcare setting who has not complied with the COVID-19 vaccination requirements to enter, work and remain at the healthcare setting for a maximum consecutive period of three months to provide support to a patient, client or person with a disability, if:
the responsible person has assessed the risk to other persons in the healthcare setting; and
the responsible person reasonably believes it is necessary to provide health, wellbeing, legal or advocacy support to the person; and
personal protective equipment is used by the worker as required by the responsible person; and
where the worker enters the healthcare setting for a single visit, a COVID-19 PCR test is undertaken by the unvaccinated worker within 24 hours prior to entry; and
where the worker enters the healthcare setting on multiple consecutive days, a COVID-19 PCR test is undertaken by the unvaccinated worker before entering the healthcare setting each day, and the test results provided to the responsible person for the healthcare setting as soon as reasonably practicable when received.
Critical Workforce Shortage
The responsible person for a healthcare setting may permit a worker in healthcare who has not complied with the COVID-19 vaccination requirements to enter, work in, or provide services in the healthcare setting, for a maximum period of three months from 17 December 2021 or until the critical workforce shortage can be resolved, whichever is shorter, if:
the responsible person has assessed the risk to other staff, patients and other persons accessing the healthcare setting; and
the responsible person reasonably believes it is necessary to respond to a critical workforce shortage; and
personal protective equipment is used by the worker in healthcare in compliance with the PPE guideline and any COVID safe plans for the healthcare setting; and
the unvaccinated worker undertakes a COVID-19 PCR test before commencing each work shift in a healthcare setting, and provides the COVID-19 PCR test result to the responsible person for the healthcare setting as soon as reasonably practicable after the test result is received.
Note: the use of PPE and daily PCR surveillance testing for COVID-19 is required for a limited period of no more than three months when an unvaccinated worker in healthcare may enter, work, or provide services in a healthcare setting to respond to a critical workforce shortage while fully vaccinated workers are recruited or alternative arrangements are made to respond to the critical workforce shortage.
Where a critical workforce shortage extends beyond three months only the Chief Health Officer or his delegate may approve a worker in healthcare who has not complied with the COVID-19 vaccination requirements to continue to enter, work in or provide services in the healthcare setting, on such conditions, including the use of PPE, as the Chief Health Officer or his delegate approves.
Paragraph 7 does not apply to an unvaccinated worker in healthcare who enters a healthcare setting for any of the following purposes:
to respond to an emergency or to provide an emergency service; or
to undertake a legislated regulatory or compliance function; or
as part of official union duties in response to an emergent need.
Examples: a contractor, who is not vaccinated, enters a private hospital to fix malfunctioning medical equipment required for critical patient care. The contractor may enter the hospital but must abide by the COVID-safe plan and practices of the hospital, including any PPE requirements.
There is a salmonella outbreak at a healthcare setting and an environmental officer may investigate the setting, regardless of whether the person meets the COVID-19 vaccination requirements or is unvaccinated.
An unvaccinated worker in healthcare who enters a healthcare setting under paragraph 20 must comply with the PPE guideline requirements for the healthcare setting, unless to do so would be unsafe due to the nature of the emergency.
A worker in healthcare who enters a healthcare setting under paragraph 20 must report the entry under paragraph 20 to the responsible person or their delegate as soon as is reasonably practicable.
Entry in a private capacity
A worker in healthcare who does not comply with the COVID-19 vaccination requirements may enter the healthcare setting in their personal or private capacity but must not enter, work in, or provide services as a worker in healthcare, and must comply with all other public health directions applicable to entering the healthcare setting, including any mandatory vaccination requirements for visitors to a healthcare setting.
Note: an unvaccinated worker in healthcare may enter as a personal visitor of a patient, client or resident of the healthcare setting, as a parent or guardian of a patient, client or resident, or as a patient, client or resident of the healthcare setting unless a visitor vaccination requirement applies to them under another public health direction.
Entry to a healthcare setting for law enforcement
Where the responsible person for a healthcare setting is satisfied that a worker is entering for the purposes of law enforcement and disclosure of their compliance with the COVID-19 vaccination requirements is inconsistent with the law enforcement function, the responsible person may permit the worker to enter and remain in the healthcare setting without showing evidence of COVID-19 vaccination or of medical contraindication, and the responsible person is not required to record details in relation to the worker.
PART 3 – REQUIREMENTS FOR WORKERS IN HEALTHCARE AND THEIR EMPLOYERS
A worker in healthcare and their employer must take all reasonable steps to ensure that the worker in healthcare does not enter, work in, or provide services in a healthcare setting if the person is prohibited from doing so under this Direction.
An employer of a worker in healthcare must keep a record of:
the worker’s vaccination status; and
the type of evidence of vaccination or of medical contraindication sighted; and
the date the evidence is sighted; or
for an unvaccinated worker permitted to continue working, sighting a negative COVID-19 PCR test result as soon as practicable after pre-shift testing of the unvaccinated worker.
Note: the COVID-19 PCR test result need not be provided for the test undertaken that day but can be provided as part of a rolling daily surveillance testing program.
A worker in healthcare or, where they are employed by another person their employer must provide the responsible person, or self-managed NDIS participant, with confirmation that the worker in healthcare complies with the COVID-19 vaccination requirements.
After 15 December 2021 – where the responsible person for a healthcare setting is not the employer, the responsible person must take reasonable steps to notify employers of workers in the healthcare setting of the COVID-19 vaccination requirements and to record vaccination compliance as advised by the employer in relation to its workforce
Example: a specialist medical practice has consultation rooms at a hospital. The hospital should notify the specialist medical practice of their obligations and seek confirmation that specialists using the consultation rooms meet the COVID-19 vaccination requirements. The specialist medical practice must maintain the records in relation to employee vaccination and confirm employee vaccination compliance in writing to the responsible person for the healthcare setting.
Example: unless they are an employer of a worker in healthcare, a support co-ordinator, NDIS plan manager and a self-managing NDIS participant are not a responsible person for a healthcare setting and are not responsible for ensuring another person complies with the vaccination requirements under this public health direction.
PART 4 – RECORD KEEPING REQUIREMENTS – RESPONSIBLE PERSONS
A responsible person or their delegate must keep a record, either locally or centrally, of COVID-19 vaccination compliance reported to it by a worker in healthcare or their employer. The information is collected and used for ensuring compliance with the Direction.
The information must be stored in a secure database that is accessible to authorised persons only and maintained in accordance with the Information Privacy Act 2009 and the Public Records Act 2002.
PART 5 – OTHER MATTERS
An emergency officer (public health) can require a responsible person, a worker in healthcare, or their employer to comply with additional directions if the emergency officer believes the direction is reasonably necessary to assist in containing, or to respond to, the spread of COVID-19 within the community.
PART 6 — DEFINITIONS
Definitions used in this Direction are in Schedule 1.
PART 7 — PENALTIES
A person to whom the direction applies commits an offence if the person fails, without reasonable excuse, to comply with the direction.
Section 362D of the Public Health Act 2005 provides:
Failure to comply with public health directions
A person to whom a public health direction applies must comply with the direction unless the person has a reasonable excuse.
Maximum penalty—100 penalty units or 6 months imprisonment.
Dr John Gerrard
Chief Health Officer
16 December 2021
Published on the Queensland Health website at 2.35pm
SCHEDULE 1 – DEFINITIONS
For the purposes of this Public Health Direction:
Authorised person is a person approved or permitted to access the information in accordance with licensing requirements, if any, the Information Privacy Act 2009 and the Public Records Act 2002 and related instruments of delegation.
Co-located means using shared facilities and staff and users of the healthcare setting move freely between the co-located functions or settings.
Corrective Services Facility means—
- a prison; or
- a community corrections centre; or
- a work camp; or
- a temporary corrective services facility declared under section 268(2) of the Corrective Services Act 2006.
COVID-19 PCR test means tested for COVID-19 with an oropharyngeal and deep nasal swab for polymerase chain reaction (PCR) testing, and does not include a self-test.
COVID-19 vaccination requirements see paragraph 8.
Note: evidence of meeting the COVID-19 vaccination requirements may include a person’s MyGov record or immunisation history statement from the Australian Immunisation Register. A person’s immunisation history statement can be obtained from the Australian Government using myGov, the Medicare mobile app or by calling the Australian Immunisation Register and requesting a statement to be posted. Information is available at: https://www.servicesaustralia.gov.au/individuals/services/medicare/australian-immunisation-register/how-get-immunisation-history-statement.
COVID-19 vaccine is a vaccine for COVID-19 that is approved for use in Australia or recognised by the Therapeutic Goods Administration.
COVID-19 Vaccine trial means a medical trial for a COVID-19 vaccine under either the Clinical Trial Notification or Clinical Trial Approval schemes regulated by the Therapeutic Goods Administration.
Covid-19 vaccine trial participant means a person who:
is an active participant in a COVID-19 Vaccine trial; and
provides a medical certificate or letter from a medical practitioner, registered under the Health Practitioner Regulation National Law (Queensland) associated with the COVID-19 vaccine trial confirming that:
The worker in healthcare is participating in a Phase 3 or 4 clinical trial for a COVID-19 Vaccine; and
The worker in healthcare has received at least one active dose of the COVID-19 vaccine being trialled.
Critical workforce shortage means a sustained workforce shortage in a healthcare setting and the geographical region in which the healthcare setting is located that the responsible person for the healthcare setting considers may directly and significantly adversely impact patient or client care. .
In determining whether a critical workforce shortage exists, the responsible person for the healthcare setting must consider:
whether the remaining skill mix and rostering within the healthcare setting is unable to compensate for the shortage; and
whether the critical workforce shortage is not just within the facility but across the geographical area in which the healthcare setting is located.
Example: A critical workforce shortage may be a shortage of more than 10 per cent of staff for a sustained period of 7 days or more, however this will depend on the size of the healthcare setting and baseline staffing levels (including consideration of skills mix and rostering), and will depend on the nature and extent of the impacts on patient and client care and safety.
Disability support services means in-person supports related to a person’s disability, including:
assistance with daily life tasks - for example, assistance with everyday needs, cooking, household cleaning and yard maintenance
community access and centre based activities
specialist supported employment which assist people with disability in their workplace to perform their work tasks
assistance with daily personal activities for example, assisting a person with personal care, showering, dressing and eating.
community nursing care
Educational placement means a placement in a healthcare setting, that is undertaken in connection with an enrolled course of study and under the supervision of an employee or contractor at the healthcare setting, or as part of a professional development arrangement
Emergency officer (public health) means an emergency officer appointed under the Public Health Act 2005.
Note: Emergency officers appointed under the Public Health Act 2005 include public health officers and police.
Employer means a person, or other legal entity that employs or otherwise engages a worker in healthcare who provides supplies or services in a healthcare setting.
Fully vaccinated means a person aged 16 years and over has received the prescribed number of doses of a COVID-19 vaccine and one week has passed.
Healthcare means services, support and medical treatment provided to a person to support, promote or improve their health and wellbeing and includes:
medical care; and
allied healthcare; and
other healthcare, support services and personal care; and
disability support services;
Note: this does include community access but does not include general community based social activities undertaken for wellbeing benefits, and general non-healthcare services accessed by a patient or person with a disability.
Example: People with disability attending a council-run outdoor exercise session is not a healthcare setting.
Healthcare professional means:
a person registered under the National Registration and Accreditation Scheme administered by the Australian Health Practitioner Regulation Agency (AHPRA), or
a person who is a self-regulated allied health professional as published on the Australian Government Department of Health website [insert link: https://www.health.gov.au/health-topics/allied-health, or
a qualified person who meets the requirements defined in the Private Health Insurance (Accreditation) Rules 2011 and who provides a service or treatment that attracts or is eligible for a rebate from Medicare or a private health insurance organisation; or
any other person who works as a health professional, contractor, independent third party provider to provide healthcare.
Healthcare setting means a setting or premises where healthcare is ordinarily provided by a healthcare professional, but does not include:
a health centre within a Corrective Services Facility; or
a person’s home or an office building where telehealth is provided entirely from that place and there is no face to face contact with patients, clients and others accessing the healthcare; or
a part of a healthcare setting that is not co-located and meets the following requirements:
be unoccupied by users and workers of a healthcare setting; and
be physically separate from the occupied part of the healthcare setting or be secured and delineated so that users and workers of the healthcare setting cannot enter; and
not have shared points of access with the users and workers of the high-risk setting; and
not be accessed by a person who uses the facilities (for example, toilets or lunchroom) in the healthcare setting.
Examples: Construction works on a free-standing building not connected to an occupied healthcare setting (new build or refurbishment) or installation of a modular building at a school or health campus.
public hospitals, public health clinics, ambulance services, patient transport services, and other health services; or
private health facilities, such as private hospitals or day procedure centres, or specialist outpatient services; or
residential aged care facilities;
shared disability accommodation services;
private provider facilities, such as general practitioners, private nurse offices and allied health consulting offices, pharmacies, optometrists, dental surgeries and private pathology centres; or
not for profit health organisations providing public healthcare under a service agreement with any State or Commonwealth agency, including an Aboriginal and Torres Strait Islander Community Controlled Health Service; or
Non Government Organisations (NGO) delivering healthcare services, for example Alcohol and other Drugs residential rehabilitation and treatment services; hospital and other public healthcare services on a Hospital and Health Service campus e.g. integrated mental health Step Up Step Down models; or
education settings within a healthcare setting; or
outreach services in other settings provided by the facilities in paragraphs (a) to (d), including in-home healthcare services; or
Australian Red Cross Lifeblood collection centres
disability support services delivered in the home
aged care services funded by the Australian Government and delivered to a client or patient in their home
school based healthcare, including in special schools
healthcare services provided in other settings such as gyms
mobile services such as mobile dental clinic van or mobile health promotion van
Examples of a healthcare setting include:
A person solely providing healthcare services from their home or another location via telehealth and who is not providing any in-person services is not considered in-scope for the purposes of this Direction.
a hospital, as defined in schedule 2 to the Hospital and Health Boards Act 2011; or
a private health facility, as defined in section 8 of the Private Health Facilities Act 1999; or
a multi-purpose service, as defined in section 104 of the Subsidy Principles 2014 made under section 96-1 of the Aged Care Act 1997 (Cth).
Medical contraindication means a person has a current
COVID-19 vaccine medical exemption recorded on the Australian Immunisation Register , or
Australian Immunisation Register (AIR) immunisation medical exemptions form completed and signed by an eligible health professional for the COVID-19 vaccine.
Notes: some medical contraindications are temporary and therefore the record or completed form may only be valid for a period of time. A current completed and signed AIR immunisation medical exemption form is valid in printed or digital form. (See paragraph 12)
Private health facility means a private facility licensed under the Private Health Facilities Act 1999
Proof of COVID-19 vaccination means any evidence required to support a person’s claims of having received the prescribed number of doses of a COVID-19 vaccine and includes a COVID-19 digital certificate, an immunisation history statement (printed or digital) or an international COVID- 19 vaccination certificate.
Public health officer includes an emergency officer (general), a contact tracing officer or an authorised person under section 377 of the Public Health Act 2005.
Residential aged care facility means a facility at which accommodation, and personal care or nursing care or both, are provided to a person in respect of whom a residential care subsidy or a flexible care subsidy is payable under the Aged Care Act 1997 of the Commonwealth, or funding is provided under the National Aboriginal and Torres Strait Islander Flexible Aged Care Program.
Responsible person for a healthcare setting means the person legally responsible for employing or engaging workers in healthcare and for facilitating their access to the healthcare setting. The responsible person includes a licensee, operator or chief executive, National Disability Insurance Scheme (NDIS) provider or their delegate in a healthcare setting, and does not include a support co-ordinator, NDIS plan manager, or a self-managing NDIS participant, where the self-managing NDIS participant does not directly employ a worker in healthcare.
Shared disability accommodation service means a service, including the forensic disability service under the Forensic Disability Act 2011, where:
four or more people with disability reside with people who are not members of their family, in short-term or long-term accommodation; and
the residents share enclosed common living areas within the facility whether inside or outside, and
the residents are provided with disability supports within the facility.
Student means a student who:
in connection with an enrolled course of study, is undertaking a placement under the supervision of an employee or contractor at the residential aged care facility, hospital or shared disability accommodation service; or
is entering the hospital as part of a placement in connection with an enrolled course of study.
Example for paragraph (b): a paramedical student, a student nurse, a student on placement at a shared disability accommodation service.
Unvaccinated means the person has not received the prescribed number of doses of a COVID-19 vaccine.
Worker in healthcare means a person, who works, undertakes an educational placement, or volunteers in a healthcare setting, including:
- a healthcare professional providing healthcare, except to the extent the person works entirely from their home or outside a healthcare setting, to deliver healthcare services that do not involve face to face contact with patients or clients; and
- any other employee, contractor, independent third party or volunteer in a healthcare setting, whether employed by the healthcare setting or performing the work under another arrangement.
Note: Corrective Services Officers who escort prisoners to Correctional Health Facilities are not included as healthcare workers but will be required to be vaccinated under another public health direction.
Examples of a worker in healthcare include:
- a doctor who has consulting rooms at a private hospital, and their receptionist,
a Visiting Medical Officer
Kitchen staff in a healthcare setting, including aged care or disability accommodation
volunteers who assist visitors to a healthcare setting.
an employee of a company that supplies and services medical equipment under a contractual arrangement with a public hospital
an agency nurse engaged for relief work in a specialist outpatient service
volunteers, including volunteers engaged by Health Consumers Queensland, providing face to face advice and support services across the health system in Queensland
exercise physiologists providing healthcare services in a gym;
an employee of a community pharmacy
Chaplains visiting patients in a hospital or other healthcare setting
Teachers in a hospital or other healthcare setting
Hospital Clown Doctors
Florist or coffee shop employees in a healthcare setting
Support worker providing services in supported independent living
NDIS funded psychologist or occupational therapist providing in home support for an NDIS participant’s wellbeing (whether a registered or unregistered NDIS provider);
Non NDIS support person that provides in home assistance to a person in residential aged care