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Queensland Government
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Queensland Health
Resources > Multicultural Health

resources for health workers

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Here you will find practical resources aimed at helping health workers to achieve better health outcomes for people from a culturally and linguistically diverse background.

Information can be viewed online or printed.

Click here to suggest additional resources or topics for inclusion.

 

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Practice guides, handbooks and resources

Title Multicultural Clinical Support Resource
Publisher Queensland Health
Description Resources to assist in the provision of culturally appropriate health services. Includes a chapter on communication, interpreting, health and religion, multicultural contacts, and pregnancy, birth and post-natal care.
Date 2007
 
Title Community Profiles for Health Professionals
Publisher Queensland Health
Description Cultural and health profiles of multicultural communities in Queensland.
Date

2011

 

Title Health Care Providers' Handbook on Hindu Patients
Publisher Queensland Health
Description Practical guidelines and information for health workers caring for Hindu patients.
Date

2011
 

Title Health Care Providers' Handbook on Sikh Patients
Publisher Queensland Health
Description Practical guidelines and information for health workers caring for Sikh patients.
Date 2011
 
 
Title Health Care Providers' Handbook on Muslim Patients second edition
Publisher Queensland Health and the Islamic Council of Queensland
Description

Practical guidelines and information for health workers caring for Muslim patients.

Date

2010
 

Title Caring for Refugee Patients in General Practice – Queensland edition
Publisher Royal Australian College of General Practitioners
Description Desktop guide for GPs caring for refugee background patients.
Date 2002
 
 
Title Nourishing New Communities - Nutrition Resource Package
Publisher

Community Nutrition Unit, Annerley Rd Community Health
Queensland Health

Description

Two resources packages: Healthy Food in the First Seven Days and Food & Kitchen Safety for Newly Arrived Refugees.

Date

2007

 

Title Providing Care to Patients from Culturally and Linguistically Diverse Backgrounds: Guidelines to Practice
Publisher Queensland Health and University of Queensland
Description

Practical guidelines on working with culturally diverse consumers covering wide variety of topics from admissions through to investigations and discharge.

Date

1998

 

Title

Providing Care to Patients from Culturally and Linguistically Diverse Backgrounds: Guidelines to Practice: Checklists for Cultural Assessment

Publisher Queensland Health and University of Queensland
Description

Checklists covering all aspects of health care.

Date 1998
 
Title Multicultural Affairs Queensland Glossary of terms
Publisher Multicultural Affairs Queensland
Description A glossary of terms used in multicultural policies and projects
Date

2012

 

 

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Inclusive health service planning and engagement

Title  Health care providers' guide to engaging multicultural communities and consumers
Publisher Queensland Health
Description assist health care providers to involve people from a culturally and linguistically diverse background in the planning, delivery and evaluation of health services.
Date 2012
 
Title  Engaging culturally and linguistically diverse Queenslanders in physical activity
Publisher Queensland Health
Description Findings from the CALD Physical Activity Mapping Project which examined low physical activity as a risk factor for chronic disease among culturally and linguistically diverse Queenslanders.
Date 2011
 
Title  A Good Practice Guide for Culturally Responsive Government Services
Publisher Department of Immigration & Citizenship
Description

Charter with seven principles for making government services culturally responsive.

Date

1998

 
Title  Consumer Participation and Culturally and Linguistically Diverse Communities
Publisher Centre for Culture Ethnicity and Health
Description

Report on multicultural community and consumer engagement.

Date

2005

 
Title  Consumer Participation Strategies Matrix - A Practical Guide to Engaging Culturally and Linguistically Diverse Consumers
Publisher Centre for Culture Ethnicity and Health
Description

Practical guide on engaging with multicultural communities and consumers.

Date

2004

 
Title  Cultural competency in health: a guide for policy, partnerships and participation
Publisher National Health and Medical Research Council
Description

Presents evidence on strategies to achieve cultural competency.

Date

2005

 
Title  Engaging Queenslanders: an introduction to working with culturally and linguistically diverse communities
Publisher Department of Communities
Description Introductory and practical guide on engaging with multicultural communities.
Date

2007

   
Title  The Guide: Implementing the Standards for Statistics on Cultural and Language Diversity
Publisher Department of Immigration and Citizenship
Description

Guidelines for government departments and agencies to implement statistical standards developed by Australian Bureau of Statistics.

Date

2001

 
Title  Stakeholder engagement: practitioner handbook
Publisher Department of Immigration and Citizenship
Description Describes the Department's model for stakeholder engagement and provides case studies
Date

2008

 
Title  Step One Website
Publisher Macquarie University (sponsored by Department of Immigration and Citizenship)
Description Website for local groups interested in implementing community harmony initiatives in their local areas.  Provides practical information and case studies.
Date

2008

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Last Updated: 18 May 2012
Last Reviewed: 18 May 2012



 

 

 

 

What's new?

Queensland Health Multicultural Services newsletter issue 10 - Spring 2011
A quarterly newsletter which aims to keep health care providers and patients from a culturally and linguistically diverse background up-to-date with the latest multicultural health projects, services, research and achievements.

Health Care Providers' Handbook on Sikh Patients
A quick-reference tool for health workers to use when caring for Sikh patients. The handbook aims to help health workers understand the religious beliefs and practices of Sikhs that can affect health care.

Health Care Providers' Handbook on Hindu Patients
A quick-reference tool for health workers to use when caring for Hindu patients. The handbook aims to help health workers understand the religious beliefs and practices of Hindus that can affect health care.

Community profiles for health care providers
A series of 18 cultural profiles that aim to assist health care providers to better understand the health beliefs, pre-migration experiences, communication preferences and other aspects of their clients' culture.

Death and hospitalisation rates by country of birth in Queensland
A series of reports which provides an analysis of deaths and hospitalisation rates among Queenslanders based on country of birth.

Cross Cultural Learning and Development Calendar 2011
A calendar which contains the dates for all Queensland Health cross cultural learning and development training courses for 2011.