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Queensland Health

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Resources > Multicultural Health

Support tools

Inclusive health service planning and engagement
Practice guides, handbooks and resources
Ward/service resources

Inclusive health service planning and engagement

Title  A Good Practice Guide for Culturally Responsive Government Services
Publisher  Department of Immigration & Citizenship
Description

Charter with seven principles for making government services culturally responsive.

Date

1998

 

Title Consumer Participation and Culturally and Linguistically Diverse Communities
Publisher Centre for Culture Ethnicity and Health
Description

Report on multicultural community and consumer engagement.

Date

2005

 

Title Consumer Participation Strategies Matrix - A Practical Guide to Engaging Culturally and Linguistically Diverse Consumers
Publisher Centre for Culture Ethnicity and Health
Description

Practical guide on engaging with multicultural communities and consumers.

Date

2004

 

Title  Cultural competency in health: a guide for policy, partnerships & participation
Publisher National Health and Medical Research Council
Description

Presents evidence on strategies to achieve cultural competency.

Date

2005

 

Title  The Guide: Implementing the Standards for Statistics on Cultural and Language Diversity
Publisher  Department of Immigration and Citizenship
Description

Guidelines for government departments and agencies to implement statistical standards developed by Australian Bureau of Statistics.

Date

2001

 

Title Step One Website
Publisher Macquarie University (sponsored by Department of Immigration and Citizenship)
Description Website for local groups interested in implementing community harmony initiatives in their local areas.  Provides practical information and case studies.
Date

2008

 

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Practice guides, handbooks & resources

Title Caring for Refugee Patients in General Practice – Queensland edition
Publisher Royal Australian College of General Practitioners
Description Desktop guide for GPs caring for refugee background patients.
Date

2002

 

Title Cultural Diversity: A Guide for Health Professionals
Publisher Queensland Health and University of Queensland
Description Community and population group profiles.
Date

1998

 

Title Health Care Provider’s Handbook on Muslim Patients
Publisher Islamic Council of Queensland
Description

Practical guidelines and information for health workers caring for Muslim patients.

Date

1996

 

Title Multicultural Clinical Support Resource Folder
Publisher

Queensland Health

Description

Multicultural Clinical Support Resource Folder.

Date

2007

 

Title Nourishing New Communties - Nutrition Resource Package
Publisher

Community Nutrition Unit, Annerly Rd Community Health
Queensland Health

Description

Two resources packages: Healthy Food in the First Seven Days and Food & Kitchen Safety for Newly Arrived Refugees.

Date

2007

 

Title  Providing Care to Patients from Culturally and Linguistically Diverse Backgrounds: Guidelines to Practice
Publisher  Queensland Health and University of Queensland
Description

Practical guidelines on working with culturally diverse consumers covering wide variety of topics from admissions through to investigations and discharge.

Date

1998

 

Title

Providing Care to Patients from Culturally and Linguistically Diverse Backgrounds: Guidelines to Practice: Checklists for Cultural Assessment

Publisher Queensland Health and University of Queensland
Description

Checklists covering all aspects of health care.

Date

1998

 

Title

Cultural Diversity in Health - Identity issues - religion

Publisher Postgraduate Medical Council of NSW website
Description

Profiles of major religions in relation to health care, death and dying.

Date

undated

 

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Ward/service resources

Under construction!  Queensland Health is currently developing a Multicultural Clinical Support Folder for wards, clinics and community services.  This resource will contain ready-reference information about cross-cultural communication, interpreting and translating, languages of the world, health and religion, diversity statistics, policies, key contacts and more.  It is expected to be published in August 2007.

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Last Updated: 09 November 2006
Last Reviewed: 09 November 2006