Multicultural Health - Resources for health workers

Multicultural Health > For the public > For health workers > Interpreting and translating > Policies, plans and strategies

practice guides, handbooks and other resources

Here you will find practical resources aimed at helping health workers to achieve better health outcomes for people from a culturally and linguistically diverse background.

Information can be viewed online or printed.

Click here to suggest additional resources or topics for inclusion.

Title	Multicultural Clinical Support Resource
Publisher	Queensland Health
Description	Resources to assist in the provision of culturally appropriate health services. Includes a chapter on communication, interpreting, health and religion, multicultural contacts, and pregnancy, birth and post-natal care.
Date	2007

Title	Community Profiles for Health Professionals
Publisher	Queensland Health
Description	Cultural and health profiles of multicultural communities in Queensland.
Date	2011

Title	Health Care Providers' Handbook on Hindu Patients
Publisher	Queensland Health
Description	Practical guidelines and information for health workers caring for Hindu patients.
Date	2011

Title	Health Care Providers' Handbook on Sikh Patients
Publisher	Queensland Health
Description	Practical guidelines and information for health workers caring for Sikh patients.
Date	2011

Title	Health Care Providers' Handbook on Muslim Patients second edition
Publisher	Queensland Health and the Islamic Council of Queensland
Description	Practical guidelines and information for health workers caring for Muslim patients.
Date	2010

Title	Caring for Refugee Patients in General Practice – Queensland edition
Publisher	Royal Australian College of General Practitioners
Description	Desktop guide for GPs caring for refugee background patients.
Date	2002

Title	Nourishing New Communities - Nutrition Resource Package
Publisher	Community Nutrition Unit, Annerley Rd Community Health Queensland Health
Description	Two resources packages: Healthy Food in the First Seven Days and Food & Kitchen Safety for Newly Arrived Refugees.
Date	2007

Title	Providing Care to Patients from Culturally and Linguistically Diverse Backgrounds: Guidelines to Practice
Publisher	Queensland Health and University of Queensland
Description	Practical guidelines on working with culturally diverse consumers covering wide variety of topics from admissions through to investigations and discharge.
Date	1998

Title	Providing Care to Patients from Culturally and Linguistically Diverse Backgrounds: Guidelines to Practice: Checklists for Cultural Assessment
Publisher	Queensland Health and University of Queensland
Description	Checklists covering all aspects of health care.
Date	1998

Title	Multicultural Affairs Queensland Glossary of terms
Publisher	Multicultural Affairs Queensland
Description	A glossary of terms used in multicultural policies and projects
Date	2012

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Last Updated: 18 May 2012
Last Reviewed: 18 May 2012

What's new?

Queensland Health Guideline for multicultural policy implementation
A guideline to assist Hospital and Health Services and Queensland Health to implement the Queensland Multicultural Policy - A multicultural future for all of us effectively.

Health Care Providers' Handbook on Sikh Patients
A quick-reference tool for health workers to use when caring for Sikh patients. The handbook aims to help health workers understand the religious beliefs and practices of Sikhs that can affect health care.

Health Care Providers' Handbook on Hindu Patients
A quick-reference tool for health workers to use when caring for Hindu patients. The handbook aims to help health workers understand the religious beliefs and practices of Hindus that can affect health care.

Community profiles for health care providers
A series of 18 cultural profiles that aim to assist health care providers to better understand the health beliefs, pre-migration experiences, communication preferences and other aspects of their clients' culture.

Death and hospitalisation rates by country of birth in Queensland
A series of reports which provides an analysis of deaths and hospitalisation rates among Queenslanders based on country of birth.

Cross Cultural Learning and Development Calendar 2012
A calendar which contains the dates for all Queensland Health cross cultural learning and development training courses for 2012.

Complaints about health or other services
Do you have concerns about a government or non-government health service or are you unhappy with the way an issue has been handled? Do you think you have been treated unfairly or are you concerned about a decision or action of a health professional?

It is ok to complain, and there are organisations that are independent of the government that can help you, free of charge.