Resources > Multicultural Health

Support tools

Inclusive health service planning and engagement
Practice guides, handbooks and resources
Ward/service resources

Inclusive health service planning and engagement

Title	A Good Practice Guide for Culturally Responsive Government Services
Publisher	Department of Immigration & Citizenship
Description	Charter with seven principles for making government services culturally responsive.
Date	1998

Title	Consumer Participation and Culturally and Linguistically Diverse Communities
Publisher	Centre for Culture Ethnicity and Health
Description	Report on multicultural community and consumer engagement.
Date	2005

Title	Consumer Participation Strategies Matrix - A Practical Guide to Engaging Culturally and Linguistically Diverse Consumers
Publisher	Centre for Culture Ethnicity and Health
Description	Practical guide on engaging with multicultural communities and consumers.
Date	2004

Title	Cultural competency in health: a guide for policy, partnerships & participation
Publisher	National Health and Medical Research Council
Description	Presents evidence on strategies to achieve cultural competency.
Date	2005

Title	The Guide: Implementing the Standards for Statistics on Cultural and Language Diversity
Publisher	Department of Immigration and Citizenship
Description	Guidelines for government departments and agencies to implement statistical standards developed by Australian Bureau of Statistics.
Date	2001

Title	Step One Website
Publisher	Macquarie University (sponsored by Department of Immigration and Citizenship)
Description	Website for local groups interested in implementing community harmony initiatives in their local areas. Provides practical information and case studies.
Date	2008

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Practice guides, handbooks & resources

Title	Caring for Refugee Patients in General Practice – Queensland edition
Publisher	Royal Australian College of General Practitioners
Description	Desktop guide for GPs caring for refugee background patients.
Date	2002

Title	Cultural Diversity: A Guide for Health Professionals
Publisher	Queensland Health and University of Queensland
Description	Community and population group profiles.
Date	1998

Title	Health Care Provider’s Handbook on Muslim Patients
Publisher	Islamic Council of Queensland
Description	Practical guidelines and information for health workers caring for Muslim patients.
Date	1996

Title	Multicultural Clinical Support Resource Folder
Publisher	Queensland Health
Description	Multicultural Clinical Support Resource Folder.
Date	2007

Title	Nourishing New Communties - Nutrition Resource Package
Publisher	Community Nutrition Unit, Annerly Rd Community Health Queensland Health
Description	Two resources packages: Healthy Food in the First Seven Days and Food & Kitchen Safety for Newly Arrived Refugees.
Date	2007

Title	Providing Care to Patients from Culturally and Linguistically Diverse Backgrounds: Guidelines to Practice
Publisher	Queensland Health and University of Queensland
Description	Practical guidelines on working with culturally diverse consumers covering wide variety of topics from admissions through to investigations and discharge.
Date	1998

Title	Providing Care to Patients from Culturally and Linguistically Diverse Backgrounds: Guidelines to Practice: Checklists for Cultural Assessment
Publisher	Queensland Health and University of Queensland
Description	Checklists covering all aspects of health care.
Date	1998

Title	Cultural Diversity in Health - Identity issues - religion
Publisher	Postgraduate Medical Council of NSW website
Description	Profiles of major religions in relation to health care, death and dying.
Date	undated

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Ward/service resources

Under construction! Queensland Health is currently developing a Multicultural Clinical Support Folder for wards, clinics and community services. This resource will contain ready-reference information about cross-cultural communication, interpreting and translating, languages of the world, health and religion, diversity statistics, policies, key contacts and more. It is expected to be published in August 2007.

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Last Updated: 09 November 2006
Last Reviewed: 09 November 2006