Allied Health Assistants
Allied health assistants are valued members of the multidisciplinary team and work under the supervision and delegation of allied health professionals. They contribute to service delivery through supporting the provision of allied health care delivered to either individuals or through group sessions.
The Certificate IV in Allied Health Assistance has been identified as the qualification best aligned to allied health assistant roles within Queensland Health. This qualification underpins local training to ensure assistants are able to meet individual service needs.
The Department of Health has engaged with Effective Workforce Solutions in the United Kingdom to provide access to the Calderdale Framework. The Calderdale Framework provides a clear and systematic method for reviewing skill mix, role and service design to help determine the specific tasks required and those that can be safely delegated. This ensures safe and effective patient-centred care through consistent, evidence-based interventions. A number of resources have been developed by the Allied Health Professions' Office of Queensland to guide and support the implementation of delegation practices and use of the Calderdale Framework in allied health services within the Queensland public health system.
The Calderdale competencies do not replace attainment of a Certificate IV in Allied Health Assistance.
Resources to support working with allied health assistants
AHPOQ has developed or commissioned development of a number of resources designed to be used concurrently in order to provide a clear and consistent direction for health services that employ and work with allied health assistants:
- Allied Health Assistant Framework
- Allied Health Assistant Framework Self-audit Tool
- Contextualised learning modules
- Training in delegation practices: A guide for allied health professionals and allied health assistants
- Clinical Task Instructions
Allied Health Assistant Framework
The Allied Health Assistant Framework package details the effective employment and use of allied health assistants in the Queensland health workforce. The Framework supports delegation of tasks to allied health assistants and has been developed for Hospital and Health Services to assist the integration of allied health assistant roles into service delivery practices. The package has four components:
- Allied Health Assistant Framework (PDF 620 kB)
- Allied Health Assistant Documentation Guide (PDF 317 kB)
- Allied Health Assistant Governance Guidelines (PDF 392 kB)
- Allied Health Assistant Orientation Workbook (PDF 291 kB)
Allied Health Assistant Framework Self-audit Tool
The Allied Health Assistant Framework Self-audit Tool is designed to be used by allied health teams to enhance the role and work practices of allied health assistants within services.
The self-audit tool comprises a series of questionnaires and templates that map the eight components of the Allied Health Assistant Framework against the current status of allied health assistant service delivery in a particular work unit, team, service or Hospital and Health Service.
It can be used to evaluate existing allied health assistant roles, help guide the implementation of new and redesigned allied health assistant roles and may also prove useful in helping health services determine which delegation training modules are most appropriate.
The self-audit tool is currently available in a fillable pdf (PDF 818 kB) and excel spreadsheet (XLS 71 kB) format. Services that have trialed the tool have also had success adapting it into survey format (PDF 564 kB) using SurveyMonkey.
Contextualised learning modules
AHPOQ has developed a series of contextualised learning modules designed to assist the rapid on-boarding of new allied health assistants in a number of clinical practice areas. These resources may be used by allied health assistants seeking recognition of prior learning toward the Certificate IV in Allied Health Assistance from a Registered Training Organisation. They are also a useful tool to support continuing professional development for existing allied health assistants.
Training in delegation practices
The University of Queensland’s Centre for Innovation in Professional Learning have developed for the Queensland Department of Health a training package designed to enhance the effectiveness of delegation practices between allied health professionals and allied health assistants working together in clinical teams.
This training should be used in conjunction with/and support the use of the Governance guidelines for allied health assistants (PDF 392 kB).
Through this program, allied health professionals and allied health assistants will gain a better understanding of models of care incorporating assistants, and of their own roles, responsibilities and relationships within these models.
The program seeks to provide a solid basis for effective teamwork focussed on ensuring quality care and patient safety.
Self-directed local work team training package
This training package is designed to enhance the effectiveness of delegation practices between allied health professionals and allied health assistants working together in teams. It includes self-directed workbook and voice over powerpoint presentations.
- Training in delegation practices: A guide for allied health professionals and allied health assistants (PDF 259 kB)
- Starting out (PDF 174 kB)
- Delegated practice: basic concepts (PDF 771 kB) and training video
- Delegated practice: structural delegation (PDF 723 kB) and training video
- Delegated practice: 5 'rights' of delegation (PDF 775 kB) and training video
- Delegated practice: teamwork (PDF 838 kB) and training video
- Delegated practice: feedback (PDF 692 kB) and training video
- Delegated practice: professional development (PDF 842 kB) and training video
- Finishing up (PDF 195 kB)
- Resources (PDF 203 kB)
Workshop on delegation practices
This half-day workshop includes a facilitator manual, participant workbook and Voice over PowerPoint presentation for the facilitator-led training. The workshop is suitable for delivery across professions and work units.
If you are interested in facilitating a half-day workshop please contact AH_CETU@health.qld.gov.au.
Clinical Task Instructions
Queensland Health has developed a number of Clinical Task Instructions (CTIs) which may be used for training and competency assessment and also for monitoring and governance of the delegated or skill-shared task.