Requirements

The parameters of the additional activities that can be provided under the Queensland Community Pharmacy Chronic Conditions Management Pilot are set out in the Extended Practice Authority - Pharmacists - Community pharmacy chronic conditions management pilot, available on the legislation, standards and extended practice authorities page.

Pharmacists and pharmacy owners must meet defined participation requirements, and be authorised by Queensland Health, before they can deliver pilot services. These requirements are detailed in the Participation requirements (PDF 165 kB) and in the Queensland Community Pharmacy Chronic Conditions Management Pilot Handbook  (PDF 596 kB).

Training requirements

Pharmacists are required to successfully complete additional education and training through an accredited education provider to participate in the Chronic Conditions Management Pilot. This involves completing 2 training components:

  1. Prescribing training
  2. Clinical practice training

Prescribing training

This component covers the knowledge, skills and behaviours set out in the National Prescribing Service (NPS) Medicinewise Prescribing Competencies Framework. The approved training course options are listed below:

Clinical practice training

This component covers the clinical assessment, diagnosis and management of the conditions included within the scope of the Pilot. The approved training course options are listed below:

These lists will be updated as additional education providers become available.

Training Subsidy

The Queensland Government has committed $6 million to support pharmacists undertaking training to provide expanded scope community pharmacist prescribing services.

The funding is being administered on behalf of the Queensland Government by the Australasian College of Pharmacy, as a training subsidy to pharmacists completing endorsed training programs. To apply for the subsidy or for further information including eligibility criteria, please refer to the Australian College of Pharmacy.

Consultation room requirements

Pilot services must be delivered in a private consultation room for patient privacy and to ensure confidential conversations and patient examinations can be conducted.

The Quality Care Pharmacy Program (QCPP) outlines a number of minimum standards for a consultation area. These requirements include that the consultation area:

  • allows for confidential sit-down consultations between the pharmacist and patient and/or substitute decision maker
  • allows the pharmacist and patient and/or substitute decision maker to talk at normal speaking volumes without being overheard by others
  • is not within the dispensary.

In addition to the QCPP standards for a consultation area, room requirements to deliver Pilot services are detailed in the below table.

Category

Room Requirements

Infrastructure

  • Sufficient floor area within the consultation room for the required equipment and furniture to deliver care effectively and comfortably to the patient
  • Suitably enclosed and sound-proof to ensure patient privacy and confidentiality
  • Sufficient lighting to effectively examine the patient and conduct the consultation
  • Maintains a comfortable ambient temperature
  • Access to hand washing facility (including sink) to ensure appropriate infection control measures are achievable
  • Flooring that is easy to clean
  • Appropriate storage space to safely and hygienically store clinical and non-clinical consumables

Information and Communication Technology (ICT)

  • A computer with the Pilot Clinical Information System available and accessible during the consultation
  • A printer or access to a proximal printer to be able to provide physical documentation to the patient

Equipment

  • A desk and office chair for pharmacists that has appropriate space for a computer and to appropriately conduct the consultation
  • Adequate seating for the patient and a guardian/ carer
  • A hand sanitising station that can be used by the pharmacist and patient (alcohol concentration of between 60% and 80% volume per volume ethanol or equivalent)
  • Safe and sanitary disposal bins for sharps and other consumables as well as the relevant process in place for waste management
  • A height measurement device
  • A scale or weighing machine

Resources

  • Access to the Pilot Handbook
  • Access to the Clinical protocols
  • Access to patient resources to be provided during and following consultation

Last updated: 1 July 2025