ENT
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Emergency
If any of the following are present or suspected, please refer the patient to the emergency department (via ambulance if necessary) or follow local emergency care protocols or seek emergent medical advice if in a remote region.
Adult
EAR
- ENT conditions with associated neurological signs
- Sudden onset debilitating constant vertigo where the patient is very imbalanced (vestibular neuritis/stroke)
- Sudden onset facial weakness
- Barotrauma with sudden onset vertigo
- Foreign body
- Complicated mastoiditis/cholesteatoma or sinusitis (periorbital cellulitis, frontal sinusitis with persistent frontal headache)
- Ear canal oedema/unable to clear discharge
- Trauma
NOSE
- Acute bacterial rhinosinusitis - visual disturbance/signs, neurological signs/frontal swelling/severe unilateral or bilateral headache
- Acute nasal fracture with septal haematoma
- Unilateral facial swelling with or without dental sepsis
- Severe or persistent epistaxis
THROAT
- Airway compromise- stridor/drooling breathing difficulty/acute or sudden voice change/severe odynophagia
- Ludwig's angina
- Acute tonsillitis with airway obstruction and/or unable to tolerate oral intake and/or uncontrolled fever
- Tonsillar haemorrhage
- Acute hoarseness associated with neck trauma or surgery
- Laryngeal obstruction and/or fracture
- Pharyngeal/laryngeal foreign body
- Accidental dislodgement or obstruction of permanent tracheostomy
- New onset of bleeding or shrinkage of laryngectomy stoma
- Abscess or haematoma, (e.g. peritonsillar abscess/quinsy, salivary abscess, septal or auricular haematoma, paranasal sinus pyocele) with or without associated cellulitis
- Profound dysphagia (i.e. inability to manage secretions)
- Supraglittis
Paediatric
EAR
- Foreign body
- Trauma
- New onset facial nerve palsy
- ENT conditions with associated neurological signs e.g. facial nerve palsy, profound vertigo and/or sudden deterioration in sensorineural hearing
- Acute and/or complicated mastoiditis
- Otitis externa with uncontrolled pain and/or cellulitis extending beyond the ear canal and/or ear canal is swollen shut
- Auricular haematoma
- Any suspicions of the complications of ASOM i.e. Mastoiditis (proptosis of pinna), meningitis etc
NOSE
- Foreign body (button batteries)
- Trauma with other associated injuries i.e. other facial fractures e.g. orbit
- Periorbital cellulitis with or without swelling with or without sinusitis
- Severe or persistent epistaxis
- Septal haematoma
THROAT
- Foreign body (button batteries – inhaled or ingested). if suspicion of button battery immediate emergency review
- Acutely enlarging neck mass with any associated airway symptoms e.g. stridor, drooling, dysphagia etc
- Airway compromise: severe stridor/drooling/ breathing difficulty/acute, sudden voice change/ severe odynophagia
- Trauma
- Abscess or haematoma (e.g. peritonsillar, parapharyngeal (quinsy), salivary, neck or retropharyngeal abscess)
- Post-tonsillectomy haemorrhage
- Hoarseness associated with neck trauma or surgery
- If new onset hoarse voice and any airway obstructive symptoms
SLEEP DISORDERED BREATHING/OBSTRUCTIVE SLEEP APNOEA
- Clinical concern regarding prolonged apnoeas, cyanosis, altered level of consciousness or significant and escalating parental concerns should prompt direct phone contact with the ENT registrar on call to discuss the case and arrange review as clinically appropriate
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CPC in scope Not an exhaustive list
Please note this is not an exhaustive list of all conditions for outpatient services and does not exclude consideration for referral unless specifically stipulated in the CPC out of scope section.
- Allergic rhinitis/nasal congestion/obstruction ADULT
- Chronic ear disease ADULT
- Dizziness/vertigo ADULT
- Dysphagia (ENT) ADULT
- Dysphonia ADULT
- Dysphonia/hoarseness PAEDIATRIC
- Ear drum perforation ADULT
- Epistaxis (recurrent) ADULT
- Epistaxis (recurrent) PAEDIATRIC
- Facial nerve palsy ADULT
- Head and neck mass (ENT) ADULT
- Hearing loss ADULT
- Hearing loss PAEDIATRIC
- Nasal allergic rhinitis/congestion/obstruction PAEDIATRIC
- Nasal fracture (acute) PAEDIATRIC
- Nasal fracture (acute) ADULT
- Neck mass PAEDIATRIC
- Obstructive sleep apnoea (ENT) ADULT
- Oropharyngeal lesions ADULT
- Otitis externa PAEDIATRIC
- Otitis media – acute otitis media with or without perforation (AOMwiP/AOMwoP) PAEDIATRIC
- Otitis media – with effusion (OME or glue ear) PAEDIATRIC
- Perforated eardrum/chronic suppurative otitis media (CSOM) PAEDIATRIC
- Primary parathyroid adenoma ADULT
- Rhinosinusitis (chronic/recurrent) ADULT
- Salivary tumour ADULT
- Sialolithiasis (salivary stones) ADULT
- Sleep disordered breathing/obstructive sleep apnoea PAEDIATRIC
- Stridor PAEDIATRIC
- Thyroid mass ADULT
- Tinnitus ADULT
- Tonsillitis (recurrent) PAEDIATRIC
- Tonsillitis (recurrent) or tonsillar enlargement ADULT
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CPC out of scope
The following are not routinely provided in a public ENT service.
- Chronic bilateral tinnitus
- referral is not indicated unless tinnitus is disabling or associated with changes in hearing loss, aural fullness and/or discharge or vertigo
- Mild/brief orthostatic dizziness
- Hearing aid dispensation (Hearing service program)
- Uncomplicated/chronic symmetrical hearing loss in over 70 years old
- Mild acute rhinosinusitis
- Simple ear drum perforation as a part of acute otitis media
- Aesthetic surgery
NB: General Practitioners are able to directly refer patients to Queensland Health (QH) Audiologist. QH Audiologist are able to offer diagnostic hearing assessments which can result in a recommendation of hearing aids or an ENT opinion; however they do not fit hearing aids. Queensland public hospitals do not dispense conventional or standard hearing aids. Patients with mild, moderate or severe hearing loss, which is symmetrical, should be referred to a local hearing aid provider. Hearing aids are provided for children, veterans and pensioners through the Office of Hearing Services, a division of the Federal Department of Health, and are dispensed by local audiologists.
- Chronic bilateral tinnitus
Last updated: 13 June 2023