ENT & Audiology
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If any of the following are present or suspected, please refer the patient to the emergency department (via ambulance if necessary) or follow local emergency care protocols or seek emergent medical advice if in a remote region.
Adult
EAR
- Trauma
- Mastoiditis/cholesteatoma, acute and complicated
- ENT conditions with associated neurological signs
- Ear canal oedema/unable to clear discharge
- Vertigo, sudden onset, debilitating, constant (vestibular neuritis/stroke)
- Barotrauma with sudden onset vertigo
- Hearing loss with associated neurological signs
- Sudden / Rapid onset unilateral or bilateral hearing loss (>30dBHL at 3 or more frequencies that developed over less than a 72-hour period)
(direct phone contact with the ENT registrar on call to discuss the case and arrange review as clinically appropriate)
- Facial weakness, sudden onset
- Foreign body
- Auricular haematoma
NOSE
- Acute bacterial rhinosinusitis - visual disturbance/signs, neurological signs/frontal swelling/severe unilateral or bilateral headache
- Acute nasal fracture with septal haematoma
- Unilateral facial swelling with or without dental sepsis
- Severe or persistent epistaxis
THROAT
- Airway compromise- stridor/drooling breathing difficulty/acute or sudden voice change/severe odynophagia
- Ludwig's angina
- Acute tonsillitis with airway obstruction and/or unable to tolerate oral intake and/or uncontrolled fever
- Tonsillar haemorrhage
- Abscess or haematoma, (e.g. peritonsillar abscess/quinsy, salivary abscess) with or without associated cellulitis
- Acute hoarseness associated with neck trauma or surgery
- Laryngeal obstruction and/or fracture
- Pharyngeal/laryngeal foreign body
- Accidental dislodgement or obstruction of permanent tracheostomy
- New onset of bleeding or shrinkage of laryngectomy stoma
- Profound dysphagia (i.e. inability to manage secretions)
- Supraglottitis
Paediatric
EAR
- Foreign body
- Trauma
- New onset facial nerve palsy
- ENT conditions with associated neurological signs e.g. facial nerve palsy, profound vertigo and/or sudden deterioration in sensorineural hearing
- Acute and/or complicated mastoiditis
- Otitis externa with uncontrolled pain and/or cellulitis extending beyond the ear canal and/or ear canal is swollen shut
- Auricular haematoma
- Any suspicions of the complications of ASOM i.e. Mastoiditis (proptosis of pinna), meningitis etc
NOSE
- Foreign body (button batteries)
- Trauma with other associated injuries i.e. other facial fractures e.g. orbit
- Periorbital cellulitis with or without swelling with or without sinusitis
- Severe or persistent epistaxis
- Septal haematoma
THROAT
- Foreign body (button batteries – inhaled or ingested). if suspicion of button battery immediate emergency review
- Acutely enlarging neck mass with any associated airway symptoms e.g. stridor, drooling, dysphagia etc
- Airway compromise: severe stridor/drooling/ breathing difficulty/acute, sudden voice change/ severe odynophagia
- Trauma
- Abscess or haematoma (e.g. peritonsillar, parapharyngeal (quinsy), salivary, neck or retropharyngeal abscess)
- Post-tonsillectomy haemorrhage
- Hoarseness associated with neck trauma or surgery
- If new onset hoarse voice and any airway obstructive symptoms
SLEEP DISORDERED BREATHING/OBSTRUCTIVE SLEEP APNOEA
- Clinical concern regarding prolonged apnoeas, cyanosis, altered level of consciousness or significant and escalating parental concerns should prompt direct phone contact with the ENT registrar on call to discuss the case and arrange review as clinically appropriate
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Please note this is not an exhaustive list of all conditions for outpatient services and does not exclude consideration for referral unless specifically stipulated in the CPC out of scope section.
- Dizziness/Vertigo for Vestibular Audiology Assessment Only ADULT
- Tinnitus - other (Audiology) ADULT
- Otitis media – acute otitis media with or without perforation (AOMwiP/AOMwoP) PAEDIATRIC
- Epistaxis (recurrent) PAEDIATRIC
- Salivary tumour ADULT
- Nasal allergic rhinitis/congestion/obstruction PAEDIATRIC
- Thyroid mass ADULT
- Obstructive sleep apnoea (ENT) ADULT
- Rhinosinusitis (chronic/recurrent) ADULT
- Stridor PAEDIATRIC
- Dizziness/vertigo ADULT
- Tinnitus - Pulsatile/Unilateral ADULT
- Head and neck mass (ENT) ADULT
- Epistaxis (recurrent) ADULT
- Nasal fracture (acute) ADULT
- Otitis externa PAEDIATRIC
- Tonsillitis (recurrent) or tonsillar enlargement ADULT
- Facial nerve palsy ADULT
- Nasal fracture (acute) PAEDIATRIC
- Hearing loss PAEDIATRIC
- Eardrum perforation or Chronic ear disease ADULT
- Sialolithiasis (salivary stones) ADULT
- Tonsillitis (recurrent) PAEDIATRIC
- Sleep disordered breathing/obstructive sleep apnoea PAEDIATRIC
- Dysphonia/hoarseness PAEDIATRIC
- Neck mass PAEDIATRIC
- Hearing loss - Confirmed ADULT
- Allergic rhinitis/nasal congestion/obstruction ADULT
- Primary parathyroid adenoma ADULT
- Dysphagia (ENT) ADULT
- Oropharyngeal lesions ADULT
- Perforated eardrum/chronic suppurative otitis media (CSOM) PAEDIATRIC
- Otitis media – with effusion (OME or glue ear) PAEDIATRIC
- Hearing loss or Concern - other (Audiology) ADULT
- Dysphonia ADULT
- Hearing Loss - Cochlear Implants ADULT
- Hearing Loss - Sudden/Rapid Onset ADULT
- Barotrauma ADULT
- Hearing loss - Hearing Aid Bank (Crisis Care) ADULT
- Hearing Loss - Cochlear Implants (Audiology) ADULT
- Skull based lesion ADULT
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The following are not routinely provided in a public ENT & Audiology service.
- Simple wax removal
- Chronic tinnitus unless disabling and/or associated with vertigo, otalgia, otorrhoea, balance disturbance or aural fullness
- Mild/brief orthostatic dizziness
- Uncomplicated/chronic symmetrical hearing loss in patients eligible
- Cochlear implants or bone conduction implants for the treatment of single sided deafness in adults
- Simple ear drum perforation as part of acute otitis media
Excluded Services
- Aesthetic surgery
- Diving assessments
- Workers’ compensation hearing assessments
- Central auditory processing assessments
- Requests for hearing assessment following failed automated hearing screen (e.g. – pharmacy; online)
- Provision of hearing aids#
#Except for Princess Alexandra Hospital crisis-care hearing aid bank. Qld Health Audiologists can offer diagnostic hearing assessments which may result in a recommendation for hearing aids or ENT opinion; however, they do not dispense conventional hearing aids. Both public and private hearing aids are dispensed by community audiologists. Publicly funded hearing aids are available to particular cohorts including veterans and pensioners through the Office of Hearing Services, a division of the Federal Department of Health and Ageing.
Last updated: 2 July 2020
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