Administrative Officers' Employee Training and Development Education Incentive Fund
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Important updates
1. From 2 October 2026, administration of the Administrative Officers' Employee Training and Development Education Incentive Fund will transition from the Cunningham Centre to the Queensland Health Workforce Academy (QHWA).
During the transition period, fund eligibility, assessment and approval processes will continue. For enquiries regarding the fund, please continue to contact EB_Training@health.qld.gov.au.
From 6 October 2026, enquiries can also be made by phone on (07) 3542 5097.
We appreciate your patience as we update our webpages and resources to reflect the transition to the Queensland Health Workforce Academy.
2. For the 2026/27 financial year, the funded amount available for AO2 to AO5 staff is $3,600.
Note: The eligibility requirements of the targeted training allowance remain unchanged.
Queensland Health is committed to supporting the continuing professional development of our people. The Administrative Officers' Employee Training and Development Incentive Fund (AO Fund) was introduced in 2009 via Enterprise Bargaining in the Queensland Public Health Sector Certified Agreement to support this commitment.
Under the AO Fund, eligible Administrative Officers (AO2-AO5) in Queensland Health can apply for funding up to $1,800 to complete a qualification relevant to their role. 200 places are offered each financial year across Queensland Health with allocations set for Department of Health and each Hospital and Health Service.
Am I eligible?
You are eligible to apply for the AO Fund if you are:
- a permanent AO2-AO5 in Queensland Health
- a temporary AO2-AO5 in Queensland Health with greater than 12 months continuous service.
Further information on eligibility, including a checklist, is available in the AO Fund guide.
What can I study?
Funding is available for you to study a qualification that is:
- relevant to your role
- at Certificate II, Certificate III, Certificate IV or Diploma level
- delivered through any Registered Training Organisation (RTO) or a TESQA accredited university.
If you aren’t sure what you’d like to study, we recommend:
- checking out our guide to choose your path
- discussing with your Line Manager as part of your performance and development (PAD) process.
Other AOs have studied:
- Business studies
- Health administration
- Human resources
- Accounting
- Clinical coding
- Project management
- Leadership and management
- Quality auditing
- Training and assessment
- Workplace health and safety
How do I apply?
- Read the AO Fund guide for full details and to check your eligibility
- Discuss with your Line Manager
- Choose what you want to study
- Find a training provider that delivers the qualification
- Submit an application
You will receive an outcome on your application via email with the next steps for you to action.
Choose your path
It can be tricky deciding what you want to study and what career path you want to follow. The links below may help guide you on your journey.
- Find a health role
- Find a qualification
- https://www.yourcareer.gov.au
- http://training.gov.au
- http://training.qld.gov.au/training/courses/studentguide
- Find a training provider
- To find a RTO: http://training.gov.au
- To find a TESQA provider: http://www.teqsa.gov.au/national-register
See the AO Fund guide for more advice on finding your qualification and training provider.
