Queensland Health Interpreter Service - contact HSD Interpreter Coordinators
How to request an interpreter (Hospital and Health Service/Queensland Department of Health staff only)
Queensland Health staff that need to book an interpreter now (emergency or after hours), should go to the How to request an interpreter - after hours or emergency session page on QHEPS.
For non-emergency bookings, staff should contact their local interpreter service coordinator.
How to request an interpreter (Non-government organisations funded by Queensland Department of Health/Hospital and Health Service only)
Non-government organisations funded by the Queensland Department of Health/Hospital and Health Services should contact the NGO Interpreter Service.
Written or verbal/spoken feedback
You can provide your feedback in writing by downloading the feedback form and fax to the relevant Interpreter Service Coordinator. You can write your feedback in your preferred language. If this is a language other than English, Queensland Health will arrange to get this feedback translated.
General Queensland Health complaints process
You also have access the general Queensland Health complaints process Click here
What will happen with the feedback you provide?
Your feedback will be considered by the Interpreter Quality Officers, who are responsible for monitoring the quality of interpreting services.
For non-urgent inquiries, please email QHIS@health.qld.gov.au