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Queensland Health Interpreter Service - contact HSD Interpreter Coordinators

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How to request an interpreter (Hospital and Health Service/Qld Dept. of Health staff only)

Queensland Health staff that need to book an interpreter now (emergency or after hours), should go to the How to request an interpreter - after hours or emergency session page on QHEPS.

For non-emergency bookings, staff should contact their local interpreter service coordinator.

How to request an interpreter (Non-Government Organisations funded by Qld Dept. of Health/Hospital and Health Service only)

Non-government organisations funded by the Queensland Department of Health/Hosptial and Health Services should contact the NGO Interpreter Service.

Provide feedback on the Queensland Health Interpreter Service

Your feedback about the Queensland Health Interpreter Service is welcomed.

Written or verbal/spoken feedback

You can provide your feedback in writing by downloading the feedback form and fax to the relevant District Interpreter Service Coordinator.  You can write your feedback in your preferred language.  If this is a language other than English, Queensland Health will arrange to get this feedback translated.

General Queensland Health complaints process

You also have access the general Queensland Health complaints process Click here

What will happen with the feedback you provide?

Your feedback will be considered by the Interpreter Quality Officers, who are responsible for monitoring the quality of interpreting services.  

Contact the Queensland Health Interpreter Service

For non-urgent enquiries, please email - QHIS@health.qld.gov.au


Last updated: 15 June 2012

What's new?

Queensland Health Guideline for multicultural policy implementation
A guideline to assist Hospital and Health Services and Queensland Health to implement the Queensland Multicultural Policy - A multicultural future for all of us effectively.

Report on client perceptions of the quality of the Queensland Health Intepreter Service
A new report on the perceptions on clients on the quality of the Queensland Health Interpreter Service is now available.


Would you like to provide feedback about the Queensland Health Interpreter Service?

 Feedback 

National Interpreter Symbol

The blue interpreter symbol is the nationally recognised interpreter symbol.

national interpreter symbol

Click here for more information about this symbol.


Complaints about health or other services

Do you have concerns about a government or non-government health service or are you unhappy with the way an issue has been handled? Do you think you have been treated unfairly or are you concerned about a decision or action of a health professional?

It is ok to complain, and there are organisations that are independent of the government that can help you, free of charge.

Go to the Queensland Independent Complaint Agencies' website for more information.