Skip links and keyboard navigation


Information for parents and carers


The parent information sheets below are made available for ease of reference and were not developed by Queensland Health

Consumer representation

Consumers representatives participate in statewide working parties as part of a multidisciplinary team that also includes doctors, midwives, nurses and allied health staff. Working parties provide expert opinion on the scope and content of clinical guidelines and related works. The consumer role may include commenting on aspects of care, sensitive and respectful language, and the flow of information.

QCG Consumer engagement strategy (PDF, 298kb) (Updated March 2020) - details how Queensland Clinical Guidelines (QCG) and consumers work together during development of  clinical guidelines and related works.

Consumer role description (PDF, 209kb) (Updated Jan 2022) – Details the role, requirements and selection of consumer representatives.

Payment for QCG consumer representatives (PDF, 368kb) (updated Sep 2019) - Consumers selected for working party membership are paid a standard fee for participating

Become a QCG consumer representative

What to do (complete both steps):

  1. Register as a consumer representative - receive email notifications about opportunities to participate (must be a member of a consumer organisation)
  2. Submit a brief expression of interest (EOI) for each opportunity that interests you (Instructions are contained within notification emails)

Two consumer representatives will usually be selected for each working party or guideline related work.

Requirements for working party membership

To participate in a working party consumer representatives are required to:

  • Be endorsed by a consumer organisation to represent the views of it’s members
  • Declare conflicts of interest when submitting an EOI
  • Sign the Consumer Engagement Agreement  agreeing to the Code of Conduct
  • Consent to a Criminal History Check (once only) – required under the Public Services Act
  • Complete an induction to QCG (once only)

Criminal History Checks and compliance to the Code of Conduct for the Queensland Public Service are required for all employees, volunteers, students, consultants and independent contractors under the Public Service Act and Queensland Government policy.

Access to a phone, computer and internet, and some computer literacy is required as working parties do not meet face-to-face. No formal qualifications are necessary.

Queensland Health employees can not be remunerated for consumer representation.

Further information

See the Frequently Asked Questions (PDF, 380kb) or contact us

Last updated: 21 September 2023