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Victim Support Service

The Queensland Health Victim Support Service (QHVSS) is a free state-wide service. We provide specialised counselling, support and information to victims of crime when the offender has been assessed as having a mental illness or intellectual disability.

QHVSS has offices in Brisbane and Townsville and provides outreach throughout Queensland.  Services are delivered by experienced social workers and psychologists who can assist you to access entitlements and help support your recovery. Assistance can be provided face to face, by telephone or by email.

We recognise that early support for people who are victims of violent crimes (and your families) helps you to more effectively cope with the offence and improves your long term wellbeing. Help is available at any stage after the offence and for as long as needed.
If you or someone you know is a victim of an offence where the person has been diverted from the criminal justice system to the forensic mental health system, you are eligible for help from QHVSS.

To speak to someone and find out how we can help:
Phone Free call 1800 208 005 during business hours or email

Last updated: 24 March 2016

Contact us

Free call telephone (business hours)


Brisbane office

Postal address

PO Box 710
Ashgrove, QLD 4060
Fax: 0738584455

Physical address

216 Coopers Camp Road
Ashgrove, QLD 4060

Townsville office

IMB 94
PO Box 670
Townsville, QLD 4810
Phone: 0747758024
Phone: 0429 621 764