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Queensland Health Victim Support Service

The Queensland Health Victim Support Service (QHVSS) is a free state-wide service. We provide specialised counselling, support and information to victims of crime when the person charged has been assessed as having a mental illness or intellectual disability.

QHVSS has offices in Brisbane, Townsville and Cairns and provides outreach throughout Queensland. Services are delivered by experienced social workers and psychologists who can assist you to access entitlements and help support your recovery. Assistance can be provided face to face, by telephone or by email.

We recognise that early support for people who are victims of violent crimes (and your families) helps you to more effectively cope with the offence and improves your long term wellbeing. Help is available at any stage after the offence and for as long as needed.

If you or someone you know is a victim of an offence where the person charged has been diverted from the criminal justice system to the forensic mental health system, you are eligible for help from QHVSS.  We can also assist you if the person charged was dealt with in Magistrates Court and received a mental health defence.

To speak to someone and find out how we can help:

Phone free call 1800 208 005 during business hours or email

Victims of crime in the Queensland Forensic Mental Health System

Download a copy of the video transcript (PDF, 193KB)

Last updated: 16 May 2017

Contact us

Free call telephone (business hours):
1800 208 005


Brisbane office

Postal address

PO Box 710
Ashgrove, QLD 4060
Fax: (07) 3858 4455

Physical address

216 Coopers Camp Road
Ashgrove, QLD 4060


Client Experience of Service (CES) Survey