PCEP Consumer and Community Support Resources
Consumer and Community Support Resources
| Resource | Description/Contact Details |
|---|---|
PalAssist is available from 7am-7pm, 7 days a week. It is a free service for anyone who has a life-limiting illness or condition, and/or their families and carers (subject to any costs that may be imposed by a client’s telephone service provider for 1800 number calls). PalAssist - Services: Resource list on website Phone: 1800 772 273 7 days; 7am – 7pm | |
Queensland Health | |
| Palliative Care Queensland (PCQ) is a leading charity and independent peak body representing palliative care providers, consumers and their families and those with an interest in palliative care in Queensland. | |
| This service aims to give Queenslanders living with a life-limiting condition access to the planning, coordination, specialist transport and clinical care they need to fulfil their last wish and create forever memories. | |
Phone: 13 11 20 Monday-Friday 9am-5pm | |
Assists with accessing support services including the National Disability Insurance Scheme (NDIS), Centrelink and other government programs. Go to website for referrals. | |
| Brain Tumour Support Service (Qld) | Phone: 13 11 20 |
Provides peer support to people living with a brain tumour. Phone: 1800 857 221 | |
National Dementia Helpline – 1800 100 500 | |
| Phone: 1800 699 799 | |
| Paediatric Palliative Care | For resources - Paediatric Palliative Care |
Hummingbird House provides care and support for children or young people with a life-limiting condition, who are not expected to live into adulthood as a result of their medical condition. As a child and family centred service, our care and support extends to a child/young person’s whole family, with specific programs designed to support parents/carers, siblings, grandparents, and more. To learn more, or discuss your child’s eligibility for our service, contact our Clinical Care Team on (07) 3621 4364 or email info@hummingbirdhouse.wmq.org.au. | |
Paediatric Palliative Care Service – Phone: 1800 249 648 | |
| Childhood Cancer Support | Childhood Cancer Support provides a range of free support services to families who have lost a child to cancer. Phone: 07 3844 5000 |
Our support is flexible, confidential and free to anyone connected to a child with cancer. You can connect with us whenever and however works best for you, and for as long as you want or need. Phone: 1800 733 548 | |
Support line – 1800 787 653 | |
| Phone: 1300 454 837 | |
Kidney Helpline – Phone: 1800 454 363 Monday – Friday 9am- 5pm | |
Talk to a respiratory care nurse, Lung cancer support nurse or lung cancer social worker. Phone: 1800 654 301 | |
| Motor Neurone Disease | MND Research, Advocacy & Care | MND Australia MND Info Line -1800 777 175 |
| Multiple Sclerosis | Phone: 1300 010 158 |
| Huntington’s Disease | |
| Parkinson’s Disease | Phone: 1800 644 189 |
| Queensland Positive People | Phone: 1800 636 241 |
| Continence Foundation of Australia | Phone: 1800 33 00 66 |
Carer Services
| Resource | Description/Contact Details |
|---|---|
| Carer Gateway | Carer gateway provides a range of free services and support just for carers. Services are delivered in-person, online and over the phone. Phone: 1800 422 737 Monday to Friday – 8am -5pm |
Phone: 1800 200 422 Monday to Friday – 8am – 8pm Saturdays – 10am - 2pm | |
Phone: 1300 747 636 |
Other
| Resource | Description/Contact Details |
|---|---|
Phone: 1800 800 110 | |
Queensland Voluntary Assisted Dying Support Service (QVAD-Support) | The Queensland Voluntary Assisted Dying Support Service (QVAD-Support) provides advice and support to Queenslanders about voluntary assisted dying. QVAD-Support is free for all Queenslanders and is run by care coordinators. Care coordinators are medical, nursing and allied healthcare workers. Phone: 1800 431 371 Monday to Friday 8.30am – 4pm |
State-wide Office of Advance Care Planning. Phone: 1300 007 227 | |
Phone: 1300 208 582 Monday to Friday – 9am – 5pm | |
Supporting Palliative Care For Aboriginal and Torres Strait Islander Communities | The Gwandalan Project does not address clinical palliative care content but rather, supports the provision of culturally safe and responsive palliative care by upskilling frontline staff to contextualise care for Aboriginal and Torres Strait Islander peoples, and deliver services in a way which supports a good ‘finishing up’. Phone: 1300 362 111 |
Mental Health Support Services
| Resource | Description/Contact Details |
|---|---|
1300 MH Call | Mental Health Access Line Phone: 1300 64 22 55 24 hours Is a confidential mental health telephone triage service for Queensland that provides the first point of contact to public mental health services. |
Lifeline | Phone: 13 11 14 |
Beyond Blue | Phone: 1300 22 4636 |
Griefline | Phone: 1300 845 745 |
Health Professional Support Resources
| Resource | Description/Contact Details |
|---|---|
PalAssist | PalAssist Resources - Guides and Fact sheets to support patient care Email: info@palassist.org.au |
Palliative education program. See website for list of courses. | |
Palliative Care evidence and practice information resource for the Australian aged care sector including online learning modules. | |
SPaRTa – is a clinical support service. | |
PallConsult is a 24/7 phone-advice service for clinicians who wish to speak to a palliative care doctor or nurse for immediate advice. Phone: 1300 PALLCR* (1300 725 527) Services are available for clinical staff who do not have easy access to existing palliative care services in their local area. PallConsult Resources - Support for clinicians delivering end-of-life care | |
National Palliative Care Standards - Palliative Care Australia | National Palliative Care Standards (5th edition – 2018). |
Palliative Care Curriculum for Undergraduates PEPA – Program of Experience in the Palliative Approach | |
Palliative care evidence and tools for health professionals and information about death and dying for the whole community. | |
Aboriginal and Torres Strait Islander Peoples | CPCRE - Palliative Care for Aboriginal & Torres Strait Islander Peoples |
World Health Organisation |