In MASS Palliative Care Equipment Program (MASS PCEP)

PCEP Consumer and Community Support Resources

Resource	Description/Contact Details
PalAssist	PalAssist is available from 7am-7pm, 7 days a week. It is a free service for anyone who has a life-limiting illness or condition, and/or their families and carers (subject to any costs that may be imposed by a client’s telephone service provider for 1800 number calls). PalAssist - Services: Resource list on website Phone: 1800 772 273 7 days; 7am – 7pm
Palliative Care Australia	National Palliative Care Service Directory
Queensland Health	Queensland Health resources for care at the end of life.
Palliative Care Queensland	Palliative Care Queensland (PCQ) is a leading charity and independent peak body representing palliative care providers, consumers and their families and those with an interest in palliative care in Queensland.
Ambulance Wish Queensland	This service aims to give Queenslanders living with a life-limiting condition access to the planning, coordination, specialist transport and clinical care they need to fulfil their last wish and create forever memories.
Cancer Council Queensland	Phone: 13 11 20 Monday-Friday 9am-5pm
National Advocacy Service	Assists with accessing support services including the National Disability Insurance Scheme (NDIS), Centrelink and other government programs. Go to website for referrals.
Brain Tumour Support Service (Qld)	Phone: 13 11 20
Brain Tumour Alliance Australia (BTAA)	Provides peer support to people living with a brain tumour. Phone: 1800 857 221
Dementia Australia	National Dementia Helpline – 1800 100 500
Dementia Support Australia	Phone: 1800 699 799
Paediatric Palliative Care	For resources - Paediatric Palliative Care
Hummingbird house	Hummingbird House provides care and support for children or young people with a life-limiting condition, who are not expected to live into adulthood as a result of their medical condition. As a child and family centred service, our care and support extends to a child/young person’s whole family, with specific programs designed to support parents/carers, siblings, grandparents, and more. To learn more, or discuss your child’s eligibility for our service, contact our Clinical Care Team on (07) 3621 4364 or email info@hummingbirdhouse.wmq.org.au.
Queensland Children’s Hospital (QCH)	Paediatric Palliative Care Service – Phone: 1800 249 648 QCH_Bereavement-resources
Childhood Cancer Support	Childhood Cancer Support provides a range of free support services to families who have lost a child to cancer. Phone: 07 3844 5000
Redkite	Our support is flexible, confidential and free to anyone connected to a child with cancer. You can connect with us whenever and however works best for you, and for as long as you want or need. Phone: 1800 733 548
Heart Foundation	Support and Care
Stroke Foundation - Australia	Support line – 1800 787 653
Liver Foundation	Phone: 1300 454 837
Kidney Health Australia	Kidney Helpline – Phone: 1800 454 363 Monday – Friday 9am- 5pm
Lung Foundation Australia	Talk to a respiratory care nurse, Lung cancer support nurse or lung cancer social worker. Phone: 1800 654 301
Motor Neurone Disease	MND Research, Advocacy & Care \| MND Australia MND Info Line -1800 777 175 MND Qld - MND Queensland - Support and specialist services for people impacted by a Motor Neurone Disease (MND) diagnosis
Multiple Sclerosis	MS Australia Phone: 1300 010 158
Huntington’s Disease	Huntington's Disease Network of Australia Huntingtons Queensland
Parkinson’s Disease	Parkinson's Australia Phone: 1800 644 189
Queensland Positive People	Phone: 1800 636 241
Continence Foundation of Australia	Phone: 1800 33 00 66

Carer Services

Resource	Description/Contact Details
Carer Gateway	Carer gateway provides a range of free services and support just for carers. Services are delivered in-person, online and over the phone. Phone: 1800 422 737 Monday to Friday – 8am -5pm
My Aged Care	Phone: 1800 200 422 Monday to Friday – 8am – 8pm Saturdays – 10am - 2pm
Carers Queensland	Phone: 1300 747 636

Resource

Description/Contact Details

Carer gateway provides a range of free services and support just for carers. Services are delivered in-person, online and over the phone.

Phone: 1800 422 737

Monday to Friday – 8am -5pm

My Aged Care

Phone: 1800 200 422

Monday to Friday – 8am – 8pm

Saturdays – 10am - 2pm

Carers Queensland

Phone: 1300 747 636

Other

Resource	Description/Contact Details
National Disability Insurance Scheme (NDIS)	Phone: 1800 800 110
Queensland Voluntary Assisted Dying Support Service (QVAD-Support)	The Queensland Voluntary Assisted Dying Support Service (QVAD-Support) provides advice and support to Queenslanders about voluntary assisted dying. QVAD-Support is free for all Queenslanders and is run by care coordinators. Care coordinators are medical, nursing and allied healthcare workers. Phone: 1800 431 371 Monday to Friday 8.30am – 4pm
Advance Care Planning	State-wide Office of Advance Care Planning. Phone: 1300 007 227
National Advance Care Planning Support Service	Phone: 1300 208 582 Monday to Friday – 9am – 5pm
Gwandalan Palliative Care Supporting Palliative Care For Aboriginal and Torres Strait Islander Communities	The Gwandalan Project does not address clinical palliative care content but rather, supports the provision of culturally safe and responsive palliative care by upskilling frontline staff to contextualise care for Aboriginal and Torres Strait Islander peoples, and deliver services in a way which supports a good ‘finishing up’. Phone: 1300 362 111

Resource

Description/Contact Details

National Disability Insurance Scheme (NDIS)

Phone: 1800 800 110

Queensland Voluntary Assisted Dying Support Service (QVAD-Support)

The Queensland Voluntary Assisted Dying Support Service (QVAD-Support) provides advice and support to Queenslanders about voluntary assisted dying.

QVAD-Support is free for all Queenslanders and is run by care coordinators. Care coordinators are medical, nursing and allied healthcare workers.

Phone: 1800 431 371

Monday to Friday 8.30am – 4pm

Advance Care Planning

State-wide Office of Advance Care Planning.

Phone: 1300 007 227

National Advance Care Planning Support Service

Phone: 1300 208 582

Monday to Friday – 9am – 5pm

Gwandalan Palliative Care

Supporting Palliative Care For Aboriginal and Torres Strait Islander Communities

The Gwandalan Project does not address clinical palliative care content but rather, supports the provision of culturally safe and responsive palliative care by upskilling frontline staff to contextualise care for Aboriginal and Torres Strait Islander peoples, and deliver services in a way which supports a good ‘finishing up’.

Phone: 1300 362 111