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What is telehealth?

Telehealth is the delivery of health services using information and communication technologies.

Benefits of telehealth

By choosing to attend your appointment via telehealth, you can;

  • reduce/remove your need to travel.
  • save money that would have been spent on parking/fuel/public transport.
  • spend less time away from home and work.
  • improve your access to timely care.

It is important to your doctor that you receive the best care possible. This means that telehealth might not always be the best option for you. Make sure you ask your health professional if telehealth is right for you.

Last updated: 13 October 2021

Contact us

If you have any queries regarding a Queensland Health telehealth appointment that is already booked, please contact this clinic directly using the contact details on the appointment letter.

For technical support with video conferencing, please contact the Telehealth Service Desk Email: Phone: 1800 066 888

For general questions on telehealth please contact the telehealth support unit: email:

If you have any immediate health concerns, please contact your GP, 13HEALTH (13 43 25 84) or call 000 if you require an ambulance.