Department of Health policies describe the department's "position" or "stance" on a particular issue and are often developed to support a consistent or shared "way of doing business". Department of Health policies are formal documents representing the department's statement of intent to achieve a particular outcome.
All Department of Health policies apply as mandatory to departmental divisions and commercialised business units. Department of Health Human Resource and Occupational Health and Safety policies apply as mandatory to both the department and Hospital and Health Services. All non-Human Resource/Occupational Health and Safety policy documents may be adopted or adapted for use by Hospital and Health Services to support best practice and business continuity.
A range of other policy documents support the implementation of Department of Health policies or describe recommended practice. Key types of policy documents are:
|Policy – a policy is a document that sets out the Department of Health’s intent to achieve a particular outcome. Compliance with policy is mandatory for all Department of Health staff in divisions and commercialised business units as specified in the document's scope.|
|Implementation Standard – a document that specifies the minimum actions required to comply with a policy and identifies responsibilities for staff. Compliance with implementation standards is mandatory for all Department of Health staff in divisions and commercialised business units as specified in the document's scope.|
|Protocol – a document containing specific guidelines, expected to be followed in detail with little scope for variation. Compliance with protocols is mandatory for all Department of Health staff in divisions and commercialised business units as specified in the document's scope.|
|Procedure – a recommended set of practices – generally sequential – developed to support consistency and quality in the performance of an activity or delivery of a service across more than one work unit.|
|Guideline – provides advice on best practice and is intended to support decision making.|
A full alphabetical list of policy documents is available here:
The rules and governance arrangements for departmental policies is specified in the Policy Management Policy and Implementation Standard. This policy and implementation standard promotes a consistent and rigorous approach to policy development and approval; implementation; communication of responsibilities and accountabilities; and regular review of the effectiveness of policy in achieving its intended outcomes.
A suite of templates (QHEPS access required) has been developed to support policy development and management. The Queensland Health Policy Register (QHEPS access required) and Queensland Health Policy Site support the management of Queensland Health policy.
Human Resource (HR) policies apply to employees of the Director-General, including health service employees and other persons as indicated in the policy, working in the department or working in and for a Hospital and Health Service. Human resource policies are currently identified by the "Human Resources Policy" title under the policy title within the document.
Occupational Health and Safety (OHS) policies enable Queensland Health to meet its obligations under the Work Health and Safety Act 2011. OHS policies apply to all employees of the Director-General, including those working within health services, and other persons as indicated in the policy. OHS policies and policy documents are identified by the title description and/or by a document unique identifier number (DUI) between QH-274 and QH-277. The DUI is found on the top right hand corner of the document.
A full list of HR and OHS policies and associated policy documents can also be found on:
A full alphabetical listing of all policy documents is available here:
If you are looking for Health Service Directives, please check the Health Service Directives site