Your feedback helps us improve
Raising concerns about interpreting or translation services is important to ensure safe, high-quality and equitable service delivery. Timely reporting of issues helps identify systemic risks, support accountability, and drive continuous improvement.
Reporting an issue
Queensland Government staff can use our online form to report an issue related to services engaged through Preferred Supplier Panel 126161 for the Provision of Interpreting and Translation Services. Submissions help ensure that potential issues are captured consistently and assessed and triaged for inclusion in the issues register.
Report a language services issue
Issues management guidelines
You can also download the Issues Management Guidelines – PSP126161 Preferred Supplier Panel for the Provision of Interpreting and Translation Services (PDF 380 kB).
The guidelines provides information about the best way to raise an issue and how issues are managed once they have been received.