Decision Maker & Privacy and Confidentiality Contact Officer contacts

Please choose from the list of Queensland Health contacts below, for hospitals, Department of Health and the Minister's Office

Each Queensland Health hospital is part of a Hospital and Health Service (HHS) and has a contact point for enquiries about personal information, health records, privacy, and RTI requests.

The list of contacts for each HHS is below.

List of contacts

If you know the hospital but do not know which HHS it belongs to, check here: Hospital and Health Service facility profiles

If your enquiry relates to a private hospital, including Mater Public Hospital, please go to that hospital website if available, or contact the Office of the Australian Information Commissioner on 1300 363 992.

Cairns and Hinterland

See which services are in this HHS.

For all questions about applications through the Right to Information and Information Privacy Acts and privacy and confidentiality of personal information:

Manager Requests for Information
Office of the Chief Executive
Cairns Hospital
PO Box 902
Cairns Queensland 4870

Phone: (07) 4226 8683
Email: CHHHS-RTI-Privacy@health.qld.gov.au

Central Queensland

See which services are in this HHS.

RTI decision-makers

For all questions about applications through the Right to Information and Information Privacy Acts:

Location

Contact Details

Banana, Rockhampton, Central Highlands

RTI/IP Decision-maker
Release of Information Unit
Patient Information Services
Rockhampton Hospital
Canning Street
Rockhampton Queensland 4700

Phone: (07) 4920 6208
Email: CQHHS.ROI.PRIVACY@health.qld.gov.au

Gladstone

Manager Medical Records & Right to Information Co-ordinator
Gladstone Hospital
PO Box 299
Gladstone Queensland 4680

Phone: (07) 4976 1087
Email: CQHHS.ROI.PRIVACY@health.qld.gov.au

Privacy and Confidentiality Contact Officer

For all questions about privacy and confidentiality of personal information:

District Health Information Manager
Patient Information Services
Rockhampton Hospital
Canning Street
Rockhampton Queensland 4700

Phone: (07) 4920 6941
Email: CQHHS.ROI.PRIVACY@health.qld.gov.au

Central West

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For all questions about applications through the Right to Information and Information Privacy Acts and privacy and confidentiality of personal information:

Manager Legal and Contracts
District Office
PO Box 510
Longreach Queensland 4730

Phone: (07) 4652 8000
Email:  ROI_CWHHS@health.qld.gov.au

Children's Health Queensland

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For all questions about applications through the Right to Information and Information Privacy Acts and confidentiality of personal information:

Manager Health Information Access
Queensland Children's Hospital
Health Information Access Unit
Health Information Services
PO Box 3474
South Brisbane Queensland 4101

Phone: (07) 3068 4842
Email: CHQ_HIA@health.qld.gov.au

Darling Downs

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For all questions about applications through the Right to Information and Information Privacy Acts, and privacy and confidentiality of personal information:

Director Health Information Services
Darling Downs Hospital and Health Service
Private Mail Bag No 2
Toowoomba Queensland 4350

Phone: (07) 4616 6780
Email: DD_Infoaccess@health.qld.gov.au

Gold Coast

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For all questions about applications through the Right to Information and Information Privacy Acts and confidentiality of personal information:

Manager, Right to Information and Privacy
Legal Services
Gold Coast Hospital and Health Service
1 Hospital Boulevard
Southport Queensland 4215

Phone: (07) 5687 3849
Email:  GC-RTIP@health.qld.gov.au

Mackay

See which services are in this HHS.

RTI decision-makers

For all questions about applications through the Right to Information and Information Privacy Acts:

Manager Information Access Unit
Mackay Base Hospital
PO Box 5580
Mackay MC Queensland 4741

Phone: (07) 4885 7381
Email: MHHS-RTI-Privacy@health.qld.gov.au

Privacy and Confidentiality Contact Officers

For all questions about privacy and confidentiality of personal information:

Senior Health Information Manager & Health Information Manager
Mackay Base Hospital
PO Box 5580
Mackay MC Queensland 4741

Phone: (07) 4885 7381
Email: MHHSDataCustodian@health.qld.gov.au

Metro North

See which services are in this HHS.

RTI decision-makers

For all questions about applications through the Right to Information and Information Privacy Act:

Location

Contact Details

Royal Brisbane and Women's Hospital

Manager, Information Access Unit
Royal Brisbane and Women's Hospital
Butterfield Street
Herston Queensland 4029

Phone: (07) 3646 7423
Email: IAU-RBWH@health.qld.gov.au

Redcliffe

Manager, Information Access Unit
Health Information Services
Redcliffe Hospital
Locked Mail Bag No 1
Redcliffe Queensland 4020

(07) 3883 7513
Email:  CIA-Redcliffe@health.qld.gov.au

Caboolture-Kilcoy

Manager, Information Access Unit
Health Information Services
Caboolture Hospital
Locked Mail Bag 3
Caboolture Queensland 4510

(07) 5316 3943
Email:  Cab-HIS-IAU@health.qld.gov.au

The Prince Charles Hospital

Information Access Unit Manager
Health Information Services
The Prince Charles Hospital
Rode Road
Chermside Queensland 4032

Phone: (07)  3139 5634
Email:  IAU-TPCH@health.qld.gov.au

Surgical, Treatment and Rehabilitation Service Senior Information Access Officer
Surgical, Treatment and Rehabilitation Service (STARS)
296 Herston Road
Herston Health Precinct
Herston Queensland 4029

Phone: (07) 3647 6950
Email:  STARS_IAU@health.qld.gov.au

Privacy and Confidentiality Contact Officers

For all questions about privacy and confidentiality of personal information:

Location

Contact Details

Royal Brisbane and Women's Hospital

Manager, Information Access Unit
Royal Brisbane and Women's Hospital
Butterfield Street
Herston Queensland 4029

Phone: (07) 3646 7423
Email:  IAU-RBWH@health.qld.gov.au

Redcliffe

Director Clinical Health Information Services
Redcliffe Hospital
Locked Mail Bag No 1
Redcliffe Queensland 4020

Phone: (07) 3883 7029
Email: CIA-Redcliffe@health.qld.gov.au

Caboolture-Kilcoy

Director Clinical Health Information Services
Health Information Services
Caboolture Hospital
Locked Bag No 3
Caboolture Queensland 4510

(07) 5316 3943
Email: Cab-HIS-IAU@health.qld.gov.au

The Prince Charles Hospital

Director Clinical Health Information Services
The Prince Charles Hospital
Rode Road
Chermside Queensland 4032

Phone: (07)  3139 4288
Email:  IAU-TPCH@health.qld.gov.au

Surgical, Treatment and Rehabilitation Service Director, Health Information Management
Surgical, Treatment and Rehabilitation Service (STARS)
296 Herston Road
Herston Health Precinct
Herston Queensland 4029

Phone: (07) 3647 6950
Email:  STARS_IAU@health.qld.gov.au

Metro South

See which services are in this HHS.

RTI decision-makers

For all questions about applications through the Right to Information and Information Privacy Acts:

Location

Contact Details

Bayside

Manager Medical Records
Redland Hospital
Metro South Hospital and Health Service
PO Box 585
Cleveland Queensland 4163

Phone: (07) 3488 3368
Email: IAU.RLH@health.qld.gov.au

Logan-Beaudesert

Team Leader Information Access Unit
RTI/IP Decision-Maker PCCO

Logan-Beaudesert Hospitals & Community Health
PO Box 6031
Yatala Queensland 4207

Phone: (07) 3299 8979
Email: IAU.LBC@health.qld.gov.au

Princess Alexandra Hospital

Manager Information Access Unit
Health Information Management Service

Princess Alexandra Hospital
Ipswich Road
Wooloongabba Queensland 4102

Phone: (07) 3176 5951
Email: PAHInformation.AccessUnit@health.qld.gov.au

Queen Elizabeth II Hospital

Manager Information Access Unit
Health Information Management Service

QEII Jubilee Hospital
Locked Bag No.2
Archerfield QLD 4108

Phone: (07) 3182 6737
Email: IAU.QE2@health.qld.gov.au

Privacy and Confidentiality Contact Officers

For all questions about privacy and confidentiality of personal information:

Location

Contact Details

Bayside

Director Health Information Management Service
Redland Hospital
PO Box 585
Cleveland Queensland 4163

Phone: (07) 3488 3352
Email: IAU.RLH@health.qld.gov.au

Logan-Beaudesert

Team Leader Information Access Unit RTI/IPA Decision-Maker PCCO
Logan and Beaudesert Hospitals and Community Services
PO Box 6031
Yatala Queensland 4207

Phone: (07) 3299 8979
Email: IAU.LBC@health.qld.gov.au

Princess Alexandra Hospital

Manager Information Access Unit
Health Information Management Service
Princess Alexandra Hospital
Ipswich Road
Woolloongabba Queensland 4102

Phone: (07)  3176 5951
Email: PAHInformation.AccessUnit@health.qld.gov.au

Queen Elizabeth II Hospital

Team Leader Medico Legal / Medical Records
Information Management Services
Queen Elizabeth II Hospital
Locked Bag No 2
Archerfield Queensland 4108

Phone: (07) 3182 6737

North West

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For all questions about applications through the Right to Information and Information Privacy Acts and privacy and confidentiality of personal information:

Manager Support Services (Decision Maker)
Mount Isa Hospital
PO Box 27
Mt Isa Queensland 4825

Phone: (07) 4764 1218
Email: NWHHS.ROI@health.qld.gov.au

Release of Information officer (ROI officer)
Phone: (07) 4744 7191

South West

See which services are in this HHS.

For all questions about applications through the Right to Information and Information Privacy Acts, and privacy and confidentiality of personal information:

Governance and Information Officer
South West Hospital and Health Service
PO Box 1006
Roma Queensland 4455

Phone: (07) 4505 1534
Mobile: 0447 645 315
Email:  SWHHS_RTI_Privacy@health.qld.gov.au

Sunshine Coast

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For all questions about applications through the Right to Information and Information Privacy Acts:

Clinical Information Access
Sunshine Coast Hospital & Health Service
PO Box 5340
SCMC QLD 4560

Phone: (07) 5202 3011
Email:  SCHHS_CIA@health.qld.gov.au

Privacy and Confidentiality Contact Officers
For all questions about privacy and confidentiality of personal information:

Principal Privacy Officer
Sunshine Coast Hospital & Health Service
PO Box 5340
SCMC QLD 4560

Phone: (07) 5202 1406
Email:  SCHHS_PRIVACY@health.qld.gov.au

Torres and Cape

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For all questions about applications through the Right to Information and Information Privacy Act, and privacy and confidentiality of personal information:

RTI - Privacy Decision Maker
104 Grafton Street
Cairns Queensland 4870

PO Box 5607
Cairns Queensland 4870

Phone: (07) 3542 6730
Email: TCHHS-IAU@health.qld.gov.au

Townsville

See which services are in this HHS.

For all questions about applications through the Right to Information and Information Privacy Acts, and privacy and confidentiality of personal information:

Senior Health Information Manager
Clinical Information Service [IMB 16]
Townsville Hospital
PO Box 670
Townsville Queensland 4810

Phone: (07) 4433 1319
Email: TSV-TTH-ROI@health.qld.gov.au

Privacy and Confidentiality Contact Officers

For all questions about privacy and confidentiality of personal information:

Privacy & Confidentiality Contact Officer
Privacy & Confidentiality Compliance Initiative
Townsville Hospital and Health Service
PO Box 670
Douglas Queensland 4810

Phone: (07) 4433 0320
Email: THHS_Privacy_and_Confidentiality@health.qld.gov.au

West Moreton

See which services are in this HHS.

RTI decision-makers

For all questions about applications through the Right to Information and Information Privacy Act, and privacy and confidentiality of personal information:

Governance Officer (Right to Information / Information Privacy)
Legal and Corporate Governance
Information Access Unit
West Moreton Health
PO Box 73
Ipswich Queensland 4305

Phone: (07) 3447 3089 or (07) 3447 3090
Email:  WM-InfoAccessUnit@health.qld.gov.au

Privacy and Confidentiality Contact Officers

For all questions about privacy and confidentiality of personal information:

Governance Officer (Right to Information / Information Privacy)
Legal and Corporate Governance
Information Access Unit
West Moreton Health
PO Box 73
Ipswich Queensland 4305

Phone: (07) 3447 3089
Email:  WM-PRIVACY@health.qld.gov.au

Wide Bay

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RTI decision-makers

For all questions about applications through the Right to Information and Information Privacy Acts:

Location

Contact Details

Bundaberg / North Burnett / Wide Bay

Health Information Co-ordinator
Bundaberg Hospital
Wide Bay Hospital and Health Service
PO Box 34
Bundaberg Queensland 4670

Phone: (07) 4150 2124
Email: WB-RTI-Privacy@health.qld.gov.au

Fraser Coast

Legal Services Officer
RTI/IP Decision Maker – Privacy and Confidentiality Contact Officer
Legal Services Unit
Hervey Bay Hospital
Wide Bay Hospital and Health Service
PO Box 592
PIALBA  QLD  4655

Phone: (07) 4325 6857
Email: WBHHS-LegalServices@health.qld.gov.au

Privacy and Confidentiality Contact Officers

For all questions about privacy and confidentiality of personal information:

Legal Services Officer
RTI/IP Decision Maker – Privacy and Confidentiality Contact Officer
Legal Services Unit
Hervey Bay Hospital
Wide Bay Hospital and Health Service
PO Box 592
PIALBA  QLD  4655

Phone: (07) 4325 6857
Email: WBHHS-LegalServices@health.qld.gov.au

Queensland Ambulance Service (QAS)

QAS has an administrative access scheme designed to provide patients with access to their own information.

Click here for further information Patient information

Department or Office of the Minister for Health and Ambulance Services

If you require information held by Department of Health and the Office of the Minster for Health, the contact is:

Privacy and Right to Information Unit
Department of Health
GPO Box 48
Brisbane Queensland 4001

Email: rti-privacy@health.qld.gov.au
Phone: (07) 3082 0546

Due to current circumstances, email is the preferred method of communication as the phone and mail bag may be unattended.

Last updated: 21 February 2024