Decision Maker & Privacy and Confidentiality Contact Officer contacts

Every Hospital and Health Service (HHS) has a contact point for enquiries about personal information, health records, privacy, and RTI requests.

To find the information you want, start by contacting the HHS where you think the information is located.

If you don't know where you should go, ask the Privacy and Right to Information Unit within the Department of Health for advice. 

List of contacts

• Department of Health
• Cairns and Hinterland
• Central Queensland
• Central West
• Children's Health Queensland
• Darling Downs
• Gold Coast
• Mackay
• Metro North
• Metro South
• North West
• South West
• Sunshine Coast
• Torres and Cape
• Townsville
• West Moreton
• Wide Bay

Department of Health

Manager
Privacy and Right to Information Unit
Department of Health
GPO Box 48
Brisbane Queensland 4001

Phone: (07) 3082 0546
Email: RTI-Privacy@health.qld.gov.au

Cairns and Hinterland

See which services are in this HHS.

For all questions about applications through the Right to Information and Information Privacy Acts and privacy and confidentiality of personal information:

Manager Requests for Information
Office of the Chief Executive
Cairns Hospital
PO Box 902
Cairns Queensland 4870

Phone: (07) 4226 3990
Email: CHHHS-RTI-Privacy@health.qld.gov.au

Central Queensland

See which services are in this HHS.

RTI decision-makers

For all questions about applications through the Right to Information and Information Privacy Acts:

Privacy and Confidentiality Contact Officer

For all questions about privacy and confidentiality of personal information:

District Health Information Manager
Patient Information Services
Rockhampton Hospital
Canning Street
Rockhampton Queensland 4700

Phone: (07) 4932 5006
Email: CQHHS.ROI.PRIVACY@health.qld.gov.au

Central West

See which services are in this HHS.

For all questions about applications through the Right to Information and Information Privacy Acts and privacy and confidentiality of personal information:

Manager Legal and Contracts
District Office
PO Box 510
Longreach Queensland 4730

Phone: (07) 4652 8000
Email:  ROI_CWHHS@health.qld.gov.au

Children's Health Queensland

See which services are in this HHS.

For all questions about applications through the Right to Information and Information Privacy Acts and confidentiality of personal information:  

Manager Health Information Access
Lady Cilento Children's Hospital
Health Information Access Unit
Health Information Services
PO Box 3474
South Brisbane Queensland 4101

Phone: (07) 3068 4842
Email: CHQ_HIA@health.qld.gov.au

Darling Downs

See which services are in this HHS.

For all questions about applications through the Right to Information and Information Privacy Acts, and privacy and confidentiality of personal information:

Director Health Information Services
Darling Downs Hospital and Health Service
Private Mail Bag No 2
Toowoomba Queensland 4350

Phone: (07) 4616 6780
Email: DD_Infoaccess@health.qld.gov.au

Gold Coast

See which services are in this HHS.

RTI decision-makers

For all questions about applications through the Right to Information and Information Privacy Acts:

Right to Information & Information Privacy Decision-Maker
Information Access Services
Gold Coast Hospital and Health Service
Gold Coast University Hospital
1 Hospital Boulevard
Southport Queensland 4215

Phone: (07) 5687 3849
Email:  GCHHSInformationAccess@health.qld.gov.au

Privacy and Confidentiality Contact Officers

For all questions about privacy and confidentiality of personal information:

Manager Information Access Unit
Gold Coast Hospital and Health Service
Gold Coast University Hospital
1 Hospital Boulevard
Southport Queensland 4215

Phone: (07) 5687 3849
Email:  GCHHSPrivacy@health.qld.gov.au

Mackay

See which services are in this HHS.

For all questions about applications through the Right to Information and Information Privacy Acts, and privacy and confidentiality of personal information:

Senior Health Information Manager
Mackay Base Hospital
PO Box 5580
Mackay MC Queensland 4741

Phone: (07) 4885 7381
Email:  MHHSIAU@health.qld.gov.au

Metro North

See which services are in this HHS.

RTI decision-makers

For all questions about applications through the Right to Information and Information Privacy Act:

Privacy and Confidentiality Contact Officers

For all questions about privacy and confidentiality of personal information:

Metro South

See which services are in this HHS.

RTI decision-makers

For all questions about applications through the Right to Information and Information Privacy Acts:

Privacy and Confidentiality Contact Officers

For all questions about privacy and confidentiality of personal information:

North West

See which services are in this HHS.

For all questions about applications through the Right to Information and Information Privacy Acts and privacy and confidentiality of personal information:

Patient Information Manager
Mount Isa Hospital
PO Box 27
Mt Isa Queensland 4825

Phone: (07) 4744 4853
Email: mt_isa_right_to_information@health.qld.gov.au

South West

See which services are in this HHS.

For all questions about applications through the Right to Information and Information Privacy Acts, and privacy and confidentiality of personal information:

Business Manager
St George Hospital
South West Hospital and Health Service
PO Box 602
St George Queensland 4487

Phone: (07) 4620 2210
Email:  SWHHS_RTI_Privacy@health.qld.gov.au

Sunshine Coast

See which services are in this HHS.

For all questions about applications through the Right to Information and Information Privacy Acts, and privacy and confidentiality of personal information:

Manager Clinical Information Access
Nambour General Hospital
PO Box 547
Nambour Queensland 4560

Phone: (07) 5470 6389
Email:  sc-records-request@health.qld.gov.au

Torres and Cape

See which services are in this HHS.

For all questions about applications through the Right to Information and Information Privacy Act, and privacy and confidentiality of personal information:

RTI - Privacy Decision Maker
Citi Building
46–48 Sheridan Street
PO Box 5607
Cairns Queensland 4870

Phone: (07) 4226 5963
Email: TCHHS-RTI-Privacy@health.qld.gov.au

Townsville

See which services are in this HHS.

For all questions about applications through the Right to Information and Information Privacy Acts, and privacy and confidentiality of personal information:

Senior Health Information Manager
Clinical Information Service [IMB 16]
Townsville Hospital
PO Box 670
Townsville Queensland 4810

Phone: (07) 4433 1322
Email: TSV-TTH-ROI@health.qld.gov.au

Privacy and Confidentiality Contact Officers

For all questions about privacy and confidentiality of personal information:

Privacy & Confidentiality Contact Officer
Privacy & Confidentiality Compliance Initiative
Townsville Hospital and Health Service
PO Box 670
Douglas Queensland 4811

Phone: (07) 4433 2439
Email: TSV-TTH-ROI@health.qld.gov.au

West Moreton

See which services are in this HHS.

For all questions about applications through the Right to Information and Information Privacy Act, and privacy and confidentiality of personal information:

Governance Officer (Right to Information / Information Privacy)
Corporate Governance and Risk
PO Box 878
Ipswich Queensland 4305

Phone: (07) 3813 6118
Email:  WM-InfoAccessUnit@health.qld.gov.au

Wide Bay

See which services are in this HHS.

RTI decision-makers

For all questions about applications through the Right to Information and Information Privacy Acts:

Privacy and Confidentiality Contact Officers

For all questions about privacy and confidentiality of personal information:

Administration Officer (RTI/IP Primary Decision-Maker)
Hervey Bay Hospital
PO Box 592
Pialba Queensland 4665

Phone: (07) 4325 6857
Email: WB-RTI-Privacy@health.qld.gov.au