Make a Right to Information request
The Right to Information (RTI) process is the Queensland Government's approach to giving the community greater access to information. The Queensland Government has made a commitment to provide access to information held by the government, unless on balance it is contrary to the public interest to provide that information.
This is defined under two pieces of legislation:
- Right to Information Act 2009 (Qld) (RTI Act) allows you to apply for access to documents held by Queensland Government agencies.
- Information Privacy Act 2009 (Qld) (IP Act) details privacy principles and allows you to apply for access and amendment of personal information.
Check available information
Before making a request through the RTI process, you should check to see if the information is already available online:
- disclosure logs list information which has been released in response to RTI access requests and provides a description of current applications.
- publication schemes describes and categorises information routinely available from Queensland Health.
- openness and transparency index lists additional data available for download.
- open data strategy.
If you are unable to find the information you are searching for, please contact us before lodging a request.
Before applying for your personal information under the IP Act, you should contact Queensland Health and ask to see your information through the administrative access process, if available.
Find out more about accessing your personal information and who to contact.
How to apply
You can request information by applying online.
Alternatively, you can download the Right to information and information privacy information access application form (PDF, 172kB) and submit it:
- by mail, in person or by email to the relevant agency contact.
Some fees and charges apply to RTI and IP applications. View the current fees and charges.
Right of review
If you are dissatisfied with the department’s decision on your access application you can apply to have that decision reviewed.
An application to have a decision internally reviewed must be made within 20 business days of the date of the letter communicating that decision. Please contact us for more information.
You can also apply to have our decision reviewed by the Information Commissioner.
Contact the RTI decision-maker at the Hospital and Health Service (HHS) or at Department of Health where you believe the relevant documents are held. If you are unsure, the Department of Health contact can assist you.
- Accessing government-held information—Office of the Information Commissioner
- Amending personal information held by government—Office of the Information Commissioner
- Right to information and information privacy—Queensland Government.