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Find a privacy or RTI contact

Every Hospital and Health Service (HHS) has a contact point for enquiries about personal information, health records, privacy, and RTI requests.

To find the information you want, start by contacting the HHS where you think the information is located.

If you don't know where you should go, ask the Privacy and Right to Information Unit within the Department of Health for advice. 

List of contacts

Department of Health

Manager
Privacy and Right to Information Unit
Department of Health
GPO Box 48
Brisbane Queensland 4001

Phone: (07) 3234 1735
Email: RTI-Privacy@health.qld.gov.au

Cairns and Hinterland

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For all questions about applications through the Right to Information and Information Privacy Acts and privacy and confidentiality of personal information:

Manager Requests for Information
Office of the Chief Executive
Cairns Hospital
PO Box 902
Cairns Queensland 4870

Phone: (07) 4226 3990
Email: CHHHS-RTI-Privacy@health.qld.gov.au

Central Queensland

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RTI decision-makers

For all questions about applications through the Right to Information and Information Privacy Acts:

Location

Contact Details

Banana, Rockhampton, Central Highlands

RTI/IP Decision-maker
Release of Information Unit
Patient Information Services
Rockhampton Hospital
Canning Street
Rockhampton Queensland 4700

Phone: (07) 4920 6208
Email: CQHHS.ROI.PRIVACY@health.qld.gov.au

Gladstone

Manager Medical Records & Right to Information Co-ordinator
Gladstone Hospital
PO Box 299
Gladstone Queensland 4680

Phone: (07) 4976 3240
Email: CQHHS.ROI.PRIVACY@health.qld.gov.au

Privacy and Confidentiality Contact Officer

For all questions about privacy and confidentiality of personal information:

District Health Information Manager
Patient Information Services
Rockhampton Hospital
Canning Street
Rockhampton Queensland 4700

Phone: (07) 4932 5006
Email: CQHHS.ROI.PRIVACY@health.qld.gov.au

Central West

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For all questions about applications through the Right to Information and Information Privacy Acts and privacy and confidentiality of personal information:

Manager Legal and Contracts
District Office
PO Box 510
Longreach Queensland 4730

Phone: (07) 4652 8000
Email:  ROI_CWHHS@health.qld.gov.au

Children's Health Queensland

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For all questions about applications through the Right to Information and Information Privacy Acts and confidentiality of personal information: 

Manager Health Information Access
Lady Cilento Children's Hospital
Health Information Access Unit
Health Information Services
PO Box 3474
South Brisbane Queensland 4101

Phone: (07) 3068 4842
Email: CHQ_HIA@health.qld.gov.au

Darling Downs

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For all questions about applications through the Right to Information and Information Privacy Acts, and privacy and confidentiality of personal information:

Director Health Information Services
Darling Downs Hospital and Health Service
Private Mail Bag No 2
Toowoomba Queensland 4350

Phone: (07) 4616 6780
Email: DD_Infoaccess@health.qld.gov.au

Gold Coast

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RTI decision-makers

For all questions about applications through the Right to Information and Information Privacy Acts:

Right to Information & Information Privacy Decision-Maker
Information Access Services
Gold Coast Hospital and Health Service
Gold Coast University Hospital
1 Hospital Boulevard
Southport Queensland 4215

Phone: (07) 5687 3849
Email:  GCHHSInformationAccess@health.qld.gov.au

Privacy and Confidentiality Contact Officers

For all questions about privacy and confidentiality of personal information:

Manager Information Access Unit
Gold Coast Hospital and Health Service
Gold Coast University Hospital
1 Hospital Boulevard
Southport Queensland 4215

Phone: (07) 5687 3849
Email:  GCHHSPrivacy@health.qld.gov.au

Mackay

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For all questions about applications through the Right to Information and Information Privacy Acts, and privacy and confidentiality of personal information:

Senior Health Information Manager
Mackay Base Hospital
PO Box 5580
Mackay MC Queensland 4741

Phone: (07) 4885 7381
Email:  MHHSIAU@health.qld.gov.au

Metro North

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RTI decision-makers

For all questions about applications through the Right to Information and Information Privacy Act:

Location

Contact Details

Royal Brisbane and Women's Hospital

Senior Administration Officer Legal Services
Royal Brisbane and Women's Hospital
Butterfield Street
Herston Queensland 4029

Phone: (07) 3646 7423
Email: IAU-RBWH@health.qld.gov.au

Redcliffe-Caboolture

Director Health Information Management
Redcliffe Hospital
Locked Mail Bag No 1
Redcliffe Queensland 4020

(07) 3883 7875

Redcliffe email:  CIA-Redcliffe@health.qld.gov.au 
Caboolture email:  CIA-Caboolture@health.qld.gov.au

The Prince Charles Hospital

Senior Administration Officer Information Access
Medical Records Department
The Prince Charles Hospital
Rode Road
Chermside Queensland 4032

Phone: (07)  3139 4883
Email:  IAU-TPCH@health.qld.gov.au

Privacy and Confidentiality Contact Officers

For all questions about privacy and confidentiality of personal information:

Location

Contact Details

Royal Brisbane and Women's Hospital

Senior Administration Officer Legal Services
Royal Brisbane and Women's Hospital
Butterfield Street
Herston Queensland 4029

Phone: (07) 3646 7423
Email:  Metro_North_HHS_RTI-IP@health.qld.gov.au

Caboolture-Kilcoy & Redcliffe

Director Health Information Management
Caboolture-Kilcoy & Redcliffe
Redcliffe Hospital
Locked Mail Bag No 1
Redcliffe Queensland 4020

Phone: (07) 3883 7875
Email: CIA-Redcliffe@health.qld.gov.au

Program Co-ordinator – Health Information Management
Caboolture & Kilcoy Hospitals
Locked Bag No 3
Caboolture Queensland 4510

(07) 5433 8757

Program Co-ordinator - Health Information Management
Redcliffe Hospital
Locked Mail Bag No 1
Redcliffe Queensland 4020

(07) 3883 7295

The Prince Charles Hospital

Director Clinical Health Information Services
Health Information Services
The Prince Charles Hospital
Rode Road
Chermside Queensland 4032

Phone: (07)  3139 4288
Email:  IAU-TPCH@health.qld.gov.au

Metro South

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RTI decision-makers

For all questions about applications through the Right to Information and Information Privacy Acts:

Location

Contact Details

Bayside

Manager Medical Records
Redland Hospital
Metro South Hospital and Health Service
PO Box 585
Cleveland Queensland 4163

Phone: (07) 3488 3368

Logan-Beaudesert

 

Team Leader Information Access Unit
RTI/IP Decision-Maker PCCO
Logan-Beaudesert Hospitals & Community Health
PO Box 4096
Loganholme Queensland 4129

Phone: (07) 3299 8979

Princess Alexandra Hospital

Manager Information Access Unit
Health Information Management Service
Princess Alexandra Hospital
Ipswich Road
Wooloongabba Queensland 4102

Phone: (07) 3176 5951
Email: PAHInformation.AccessUnit@health.qld.gov.au

Queen Elizabeth II Hospital

RTI/IP Decision-Maker & Team Leader Medical Records / 
Medico Legal & Privacy Confidentiality Contact Officer
Health Information Management Services
Queen Elizabeth II Hospital
Locked Bag No 2
Archerfield Queensland 4108

Phone: (07) 3182 6737

Privacy and Confidentiality Contact Officers

For all questions about privacy and confidentiality of personal information:

Location

Contact Details

Bayside

Senior Health Information Manager
Redland Hospital
PO Box 585
Cleveland Queensland 4163

Phone: (07) 3488 3351

Logan-Beaudesert

Team Leader Information Access Unit RTI/IPA Decision-Maker PCCO
Logan and Beaudesert Hospitals and Community Services
PO Box 4096
Loganholme Queensland 4129

Phone: (07) 3299 8979
Email: HIMS_Logan_Beaudesert_Community@health.qld.gov.au

Princess Alexandra Hospital

Manager Information Access Unit
Health Information Management Service
Princess Alexandra Hospital
Ipswich Road
Woolloongabba Queensland 4102

Phone: (07)  3176 5951
Email: PAHInformation.AccessUnit@health.qld.gov.au

Queen Elizabeth II Hospital

Team Leader Medico Legal / Medical Records
Information Management Services
Queen Elizabeth II Hospital
Locked Bag No 2
Archerfield Queensland 4108

Phone: (07) 3182 6737

North West

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For all questions about applications through the Right to Information and Information Privacy Acts and privacy and confidentiality of personal information:

Patient Information Manager
Mount Isa Hospital
PO Box 27
Mt Isa Queensland 4825

Phone: (07) 4744 4853
Email: mt_isa_right_to_information@health.qld.gov.au

South West

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For all questions about applications through the Right to Information and Information Privacy Acts, and privacy and confidentiality of personal information:

Business Manager
St George Hospital
South West Hospital and Health Service
PO Box 602
St George Queensland 4487

Phone: (07) 4620 2210
Email:  SWHHS_RTI_Privacy@health.qld.gov.au

Sunshine Coast

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For all questions about applications through the Right to Information and Information Privacy Acts, and privacy and confidentiality of personal information:

Manager Clinical Information Access
Nambour General Hospital
PO Box 547
Nambour Queensland 4560

Phone: (07) 5470 6390
Email:  sc-records-request@health.qld.gov.au 

Torres and Cape

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For all questions about applications through the Right to Information and Information Privacy Act, and privacy and confidentiality of personal information:

RTI - Privacy Decision Maker
Level 6 William McCormack Place
Building 2 5B Sheridan Street
PO Box 5607
Cairns Queensland 4870

Phone: (07) 4226 5663
Email: TCHHS-RTI-Privacy@health.qld.gov.au

Townsville

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For all questions about applications through the Right to Information and Information Privacy Acts, and privacy and confidentiality of personal information:

Senior Health Information Manager
Clinical Information Service [IMB 16]
Townsville Hospital
PO Box 670
Townsville Queensland 4810

Phone: (07) 4433 1341
Email: TSV-TTH-ROI@health.qld.gov.au

West Moreton

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For all questions about applications through the Right to Information and Information Privacy Act, and privacy and confidentiality of personal information:

Governance Officer (Right to Information / Information Privacy)
Corporate Governance and Risk
PO Box 73
Ipswich Queensland 4305

Phone: (07) 3413 7965
Email:  WM-InfoAccessUnit@health.qld.gov.au

Wide Bay

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RTI decision-makers

For all questions about applications through the Right to Information and Information Privacy Acts:

Location

Contact Details

Bundaberg / North Burnett / Wide Bay

Health Information Co-ordinator
Bundaberg Hospital
Wide Bay Hospital and Health Service
PO Box 34
Bundaberg Queensland 4670

Phone: (07) 4150 2124
Email: WB-RTI-Privacy@health.qld.gov.au

Fraser Coast

Administration Officer (RTI/IP Primary Decision-Maker)
Wide Bay Hospital and Health Service
Fraser Coast Health Service
Health Information Unit
Hervey Bay Hospital
PO Box 592
Pialba Queensland  4655

Phone: (07) 4325 6857

Privacy and Confidentiality Contact Officers

For all questions about privacy and confidentiality of personal information:

Administration Officer (RTI/IP Primary Decision-Maker)
Hervey Bay Hospital
PO Box 592
Pialba Queensland 4665

Phone: (07) 4325 6857
Email: WB-RTI-Privacy@health.qld.gov.au

Last updated: 14 July 2016