The Right to Information (RTI) process is the Queensland Government's approach to giving the community greater access to information. The Queensland Government has made a commitment to provide access to information held by the government, unless on balance it is contrary to the public interest to provide that information.
This is defined under two pieces of legislation:
Before making a request through the RTI process, you should check to see if the information is already available online:
If you are unable to find the information you are searching for, please contact us before lodging a request.
Before applying for your personal information under the IP Act, you should contact Queensland Health and ask to see your information through the administrative access process, if available.
Find out more about accessing your personal information and who to contact.
You can request information by applying online.
Alternatively, you can download the Right to information and information privacy information access application form (PDF, 172kB) and submit it:
Some fees and charges apply to RTI and IP applications. View the current fees and charges.
If you are dissatisfied with the department’s decision on your access application you can apply to have that decision reviewed.
An application to have a decision internally reviewed must be made within 20 business days of the date of the letter communicating that decision. Please contact us for more information.
You can also apply to have our decision reviewed by the Information Commissioner.
Contact the RTI decision-maker at the Hospital and Health Service (HHS) or at Department of Health where you believe the relevant documents are held. If you are unsure, the Department of Health contact can assist you.