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Queensland Stay On Your Feet® - Toolkit Phase 1 Collecting information

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Collecting information

There are a number of ways to collect information, including:


A survey is a question sheet that is used to collect a large amount of information. It can be used as a self completed form, during face-to-face interviews or over the phone.

In 2001, the World Health Organisation (WHO) developed guidelines for conducting community surveys on injuries and violence. These guidelines will assist with designing and conducting community and household surveys at the local level [70].

Focus groups

A focus group is where a facilitator guides discussion with a small group of people to gather information. Facilitating a focus group requires considerable skill, in particular in not influencing the flow of the discussion or giving their own opinion.

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An interview is a conversation conducted by one person to gather information from another person. An interview can be conducted in a number of ways, including:

  • formally
  • informally
  • one-on-one such as over the phone or by approaching people in public places such as shopping centres.

Community forums

A community forum is when one or more public meetings are held that community members are invited to share their opinions and ideas about an issue. These forums provide an opportunity to:

  • gather a lot of information about the issue
  • gain the opinion of the community members
  • increase the community's awareness of the issue
  • generate new ideas
  • test ideas
  • gain support for directions
  • identify new leaders, advocates, champions, stakeholders and other resources.

The Queensland Stay on Your Feet® Wide Bay/Burnett trial project held planning and getting started community meetings which also gathered information from community members and invited the sharing of ideas and opinions.


There are many places where falls statistics are collected. These can be accessed from:

  • previous research studies found published in journal articles
  • hospital data
  • ambulance services
  • organisations that collect statistics such as the Australian Bureau of Statistics (ABS) and the Australian Institute of Health and Welfare (AIHW).

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Last updated: 6 August 2012