Queensland Stay On Your Feet® Toolkit - Phase 2 Kotters Eight Steps of Change

Kotter's Eight Steps of Change

Creating change is a challenge at any level either for individuals, organisations or for a whole community. Kotter states that "70% of all major change efforts in organisations fail". For change to be effective a range of factors need to be addressed by the organisation's leaders. These include: vision, cultures, systems, resources, communication, relationships, sustainability and more.

Kotter's Eight Steps of Change Model provides a well-researched framework to assist with the process of organisational change. The Eight Steps are:

1. Establishing a sense of urgency
2. Creating the guiding coalition
3. Developing a change vision
4. Communicating the vision for buy-in
5. Empowering broad-based action
6. Generating short-term wins
7. Never letting up
8. Incorporating changes into the culture.

For more information
on the 8-Step Process for Leading Change Visit www.kotterinternational.com/kotterprinciples/changesteps.

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