Contact the Medical Aids Subsidy Scheme
Medical Aids Subsidy Scheme (MASS)
For general enquiries:
- Phone: (07) 3136 3636 or 1300 443 570 (toll free)
- Email: MASS184@health.qld.gov.au
MASS Brisbane Service Centre
- Location: 41 Southgate Avenue Cannon Hill QLD 4170
- Post: PO Box 281 Cannon Hill QLD 4170
MASS Townsville Service Centre
- Location: 190 Palmerston Street, Vincent QLD 4814
- Post: PO Box 980, Hyde Park QLD 4812
MASS Service Areas
Continence Services
- Phone: (07) 3136 3665 or 1300 443 570
- Email: MASS-ContinenceAids@health.qld.gov.au
Contracts and Procurement
- Phone: (07) 3136 3614
- Email: MASS-Procurement@health.qld.gov.au
Communication Aids
- Phone: (07) 3136 3696
- Email: MASS-SpecialisedServices@health.qld.gov.au
Cystic Fibrosis Program (CFP)
- Phone: (07) 3136 3510
- Email: CFP184@health.qld.gov.au
Equipment Services
- Phone: (07) 3136 3524
- For Equipment Applications and Enquiries (Brisbane): MASS-Equipment@health.qld.gov.au
- For Equipment Applications and Enquiries (Townsville): MASS-Equipment-TSV@health.qld.gov.au
- For Equipment Repairs: MASS-Repairs@health.qld.gov.au
- For MASS Stock: MASS-Stock@health.qld.gov.au
- For MASS Warehouse: MASSwarehouse@health.qld.gov.au
Heat Moisture Exchangers
- Phone: (07) 3136 3510
- Email: MASS-Oxygen@health.qld.gov.au
MASS Executive
- Phone: (07) 3136 3603
Medical Grade Footwear and Orthoses
- Phone: (07) 3136 3696
- Email: MASS-SpecialisedServices@health.qld.gov.au
Oxygen Services
- Phone: (07) 3136 3510
- Email: MASS-Oxygen@health.qld.gov.au
Palliative Care Equipment Program (PCEP)
- PCEP Daily Living and Mobility Aids Phone: (07) 3136 3545
- PCEP Continence Aids Phone: (07) 3136 3665
- PCEP Oxygen Phone: (07) 3136 3510
- Email: MASS-PCEP@health.qld.gov.au
Queensland Artificial Limb Service (QALS)
- Phone: (07) 3136 3660
- Email: QALS@health.qld.gov.au
Spectacle Supply Scheme (SSS)
- Phone (07): 3136 3696
- Email: SSS184@health.qld.gov.au
MASS Clinical Advisors
For prescriber enquiries only:
- Principal Communication Aids Advisor: (07) 3136 3575
- Principal Continence Advisors: (07) 3136 3574
- Principal Mobility Aids Advisor:(07) 3136 3576
- Principal Daily Living Aids Advisor: (07) 3136 3527
- Rehabilitation Engineer:(07) 3136 3529
- Clinical Equipment Advisor, Townsville: (07) 3136 4589
- Principal Medical Advisor, Oxygen: (07) 3136 3510
- Principal Clinical Advisor, Medical Grade Footwear and Orthoses: (07) 3136 3696
- Principal Clinical Advisor, Palliative Care Equipment Program (PCEP): (07) 3136 3582
- MASS Clinical Education Officers:(07) 3136 3526 or email MASS-Education@health.qld.gov.au
MASS-eApply Technical Support
- Phone: (07) 3136 3613
- Email: MASS-eApply@health.qld.gov.au
Last updated: 11 June 2021
