Contact the Medical Aids Subsidy Scheme
Medical Aids Subsidy Scheme (MASS)
For general enquiries:
- Phone (07) 3136 3636 or 1300 443 570 (toll free)
- Email mass184@health.qld.gov.au
MASS Brisbane Service Centre
- Location: 41 Southgate Avenue Cannon Hill QLD 4170
- Post: PO Box 281 Cannon Hill QLD 4170
Continence Services
- Phone: (07) 3136 3665 or 1300 443 570
- Email: MASS-ContinenceAids@health.qld.gov.au
Communication Aids
- Phone: (07) 3136 3696
- Email: MASS-SpecialisedServices@health.qld.gov.au
Equipment Services
- Phone: (07) 3136 3524
- For Equipment Applications and Enquiries - MASS-Equipment@health.qld.gov.au
- For Equipment Repairs - MASS-Repairs@health.qld.gov.au
- For MASS Stock - MASS-Stock@health.qld.gov.au
- For MASS Warehouse - masswarehouse@health.qld.gov.au
Heat Moisture Exchangers
- Phone: (07) 3136 3510
- Email: MASS-Oxygen@health.qld.gov.au
Medical Grade Footwear and Orthoses
- Phone: (07) 3136 3696
- Email: MASS-SpecialisedServices@health.qld.gov.au
Oxygen Services
- Phone: (07) 3136 3510
- Email: MASS-Oxygen@health.qld.gov.au
Palliative Care Equipment Program (PCEP)
- PCEP Daily Living and Mobility Aids Phone: (07) 3136 3524
- PCEP Continence Aids Phone: (07) 3136 3665
- PCEP Oxygen Phone: (07) 3136 3510
- Email: MASS-PCEP@health.qld.gov.au
MASS Executive
- Phone: (07) 3136 3603
Contracts and Procurement
- Phone: (07) 3136 3614
- Email: MASS-Procurement@health.qld.gov.au
MASS-eApply Technical Support
- Phone: (07) 3136 3613
- Email: MASS-eApply@health.qld.gov.au
MASS Townsville Service Centre
Local service, equipment and repairs
- Location: 190 Palmerston Street, Vincent QLD 4814
- Post: PO Box 980, Hyde Park QLD 4812
- Phone: (07) 4433 8000
- Email: MASS-Equipment-TSV@health.qld.gov.au
MASS Clinical Advisors
For prescriber enquiries only:
- Principal Communication Aids Advisor - (07) 3136 3575
- Principal Continence Advisors - (07) 3136 3574
- Principal Mobility Aids Advisor - (07) 3136 3576
- Principal Daily Living Aids Advisor - (07) 3136 3527
- Rehabilitation Engineer - (07) 3136 3529
- Clinical Equipment Advisor, Townsville - (07) 4775 8004
- Principal Medical Advisor, Oxygen - (07) 3136 3510
- Principal Clinical Advisor, Medical Grade Footwear and Orthoses - (07) 3136 3696
- Principal Clinical Advisor, Palliative Care Equipment Program (PCEP) - (07) 3136 3582
- MASS Clinical Education Officers - (07) 3136 3526 or email MASS-Education@health.qld.gov.au
- MASS Equipment Services - (07) 3136 3524 or email MASS-Stock@health.qld.gov.au to check stock availability
Spectacle Supply Scheme
- Phone (07) 3136 3696
- Email sss184@health.qld.gov.au
MASS Cystic Fibrosis Program
- Phone (07) 3136 3510
- Email CFP184@health.qld.gov.au
Last updated: 29 September 2017
