Contact us
Medical Aids Subsidy Scheme (MASS)
For general enquiries:
- Phone (07) 3136 3636 or 1300 443 570 (toll free)
- Email mass184@health.qld.gov.au
MASS Brisbane Service Centre
- 41 Southgate Avenue / PO Box 281, Cannon Hill Q 4170
Continence Services: (07) 3136 3665
Communication Aids: (07) 3136 3696
Equipment Services: (07) 3136 3524
- For Equipment Applications and Enquiries - MASS-Equipment@health.qld.gov.au
- For Equipment Repairs - MASS-Repairs@health.qld.gov.au
- For MASS Stock - MASS-Stock@health.qld.gov.au
- For MASS Warehouse - masswarehouse@health.qld.gov.au
Medical Grade Footwear and Orthoses: 07 3136 3696
Oxygen Services: (07) 3136 3510
Executive: (07) 3136 3603
MASS Townsville Service Centre
Local service, equipment and repairs
- 190 Palmerston Street, Vincent Q 4814
- PO Box 980, Hyde Park Q 4812
- (07) 4433 8000
- Email MASS-Equipment-TSV@health.qld.gov.au
MASS Clinical Advisors
For prescriber enquiries only:
- Principal Communication Aids Advisor - (07) 3136 3575
- Principal Continence Advisors - (07) 3136 3638
- Principal Mobility Aids Advisor - (07) 3136 3576
- Principal Daily Living Aids Advisor - (07) 3136 3527
- Rehabilitation Engineer - (07) 3136 3529
- Clinical Equipment Advisor, Townsville - (07) 4775 8004
- Principal Medical Advisor, Oxygen - (07) 3136 3510
- Principal Clinical Advisor, Medical Grade Footwear and Orthoses - (07) 3136 3696
- MASS Clinical Education Officers - (07) 3136 3526 or email MASS-Education@health.qld.gov.au
- MASS Equipment Services - Brisbane warehouse open for prescribers to view stock on Mondays and Thursdays from 1pm to 3pm, (07) 3136 3524 or email MASS-Stock@health.qld.gov.au to check stock availability
Spectacle Supply Scheme
- Phone (07) 3136 3696
- Email sss184@health.qld.gov.au
Community Aids, Equipment and Assistive Technologies Initiative (CAEATI)
- Phone (07) 3136 3524 or 1300 443 570
- Email MASS-CAEATI@health.qld.gov.au
Vehicle Options Subsidy Scheme (VOSS)
- Phone (07) 3136 3663 or 1300 443 570
- Email MASS-VOSS@health.qld.gov.au
MASS Cystic Fibrosis Program
- Phone (07) 3136 3510
- Email cpf@health.qld.gov.au
Last updated: 7 October 2016
