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MASS-eApply online applications

What is it?

MASS-eApply is an online system designed to provide greater versatility to Medical Aids Subsidy Scheme (MASS) clients and prescribers who want the flexibility to make an application request from any location.

MASS-eApply gives you the freedom to submit electronic applications wherever you might be; it is designed to work across multiple platforms i.e. via computer/laptop, iPad, tablet or smart phone and across all MASS service areas.

Please refer to the MASS-eApply information page or the Guide to Using MASS-eApply (PDF 3058 kB) for more information.

Register to use MASS-eApply or Login to MASS-eApply

Benefits of MASS-eApply

  • Appropriate parts of the MASS application will auto populate with prescriber information.
  • Existing MASS client data can be auto populated into an application.
  • In future applications an update is only required if the auto-populated information has changed e.g. different address, phone number etc.
  • Immediate confirmation of administrative eligibility with a live check for Centrelink and Health Care Card holders.
  • Linked product lists to the current SOAs.
  • Receive a PDF copy of the application for your records after you submit the application.


MASS-eApply runs through your internet browser and is available across multiple devices.

It has been tested to work on the following:

  • Windows 7, 8, and 10: Firefox, Microsoft Edge and Chrome
  • OSX (High Sierra): Safari, Firefox, Chrome
  • iOS 10+: Safari, Chrome
  • Android: Chrome, Firefox.


For enquiries and technical assistance contact

Last updated: 8 September 2021

MASS-eApply Alerts

Outage  - 08 September 2021 - Solved

8:00am - users unable to login.

9:20am - issue resolved - users able to login again.

Please contact the MASS-eApply team if you have any issues.