Mobility aids
The new Act started on 1 November 2025 and responds to issues facing older people, aged care providers, workers and the broader sector. It puts the rights of older people at the centre of the aged care system.
At this time, there are no changes to the MASS General Guidelines or eligibility criteria to access funding for aids and equipment through MASS programs. Please continue to monitor the MASS websites for more information.
For more information please visit the MASS Stock and Warehouse webpage.
Subsidy funding is available under the Medical Aids Subsidy Scheme (MASS) to support eligible Queenslanders who require daily living and mobility aids.
Available mobility aids
- Infant/child seated mobility aids
- Manual and power wheelchairs and accessories/modifications
- Wheeled walking aids
- Foam and pressure redistribution - Wheelchair Cushions
Eligible prescribers
Occupational therapists, physiotherapists and rehabilitation engineers are eligible to prescribe. In rural and remote areas, a registered nurse can prescribe (with designated specialist endorsement).
How to Prescribe
Specific eligibility, application and documentation requirements are provided in the MASS General Guidelines (PDF 426 kB) and application guidelines relevant to the type of aid. Prescribers conduct specialist assessments to determine the aids and equipment needs of clients. Prescribers can access MASS stock equipment for a maximum two week trial if they intend to prescribe the aid for an eligible client.
Once a suitable device has been selected, prescribers work with the client to complete and submit the Daily Living Aids and Mobility Equipment Application Form and the Supplementary Form specific to the type of device.
Important Update on Mandatory Trial Requirements
As part of MASS’s commitment to quality service provision, MASS Equipment Services is temporarily removing the mandatory requirement to trial some basic equipment items funded by MASS.
The temporary change is in response to challenges for applicants in locating a therapist/prescriber to assist them with provision of basic equipment funded through MASS and to reduce timeframes in obtaining equipment required for day-to-day mobility and daily living activities.
The equipment categories included in the temporary removal for mandatory trial are:
- Wheeled Walking Aid (NEW)
- Basic Manual Wheelchair – no accessories except anti tips. (NEW)
Important assessment information for prescribers:
- All equipment products under the MASS Standing Offer Arrangement continue to be available for trial from the SOA supplier/agent, where deemed necessary by the prescriber.
- Where the requested product/model from the above categories has not been trialled with an applicant and/or in their home environment, the prescriber is required to review specifications and complete a functional assessment, including assessing transportation requirements. This is to ensure compatibility and safety with the client’s needs, a suitable fit within the home environment and where necessary, include consultation with relevant stakeholders.
- Where the non-trialled product is deemed unsuitable for use by the applicant, they should contact their prescriber in the first instance. The prescriber should contact MASS with details to discuss a resolution. Prescribers should be able to demonstrate to MASS that reasonable clinical practice was utilised in the item’s prescription.
- MASS and MASS Standing Offer Arrangement suppliers/agents are not obligated to provide an exchange or replacement product where the non-trialled prescribed product is not suitable.
Mobility aid application guidelines (including current subsidy amounts)
Mobility aid resources
- Applicant Information Sheet for Daily Living and Mobility Equipment Subsidy Funding (MASS 20)
(PDF 280 kB) - Equipment Services Application Process Flowchart (PDF 108 kB)
- Equipment Services Frequently Asked Questions (PDF 199 kB)
- Supporting Information Power Assist (PDF 149 kB)
- MASS 70 - Acquittal Daily Living and Mobility Aids (PDF 741 kB)
Mobility aid application forms
Prescribers may submit applications for Daily Living and Mobility Aids through MASS-eApply (online applications).
Supplementary forms to attach to MASS-eApply application:
- MASS 82 - Consent for Photograph/Video Form (PDF 698 kB)
- MASS 24 - Home Access Checklist for Power Wheelchairs (PDF 1189 kB)
- MASS 28 - Standing Wheelchair Checklist (PDF 492 kB)
- Standing Wheelchair Subsidy Funding Declaration (PDF 1048 kB)
MASS-eApply Daily Living Aids Short Form
MASS-eApply has a new form: Daily Living Aids and Mobility Equipment – Short Form. This form can be used to submit application requests for basic items that are on SOA only, including: Static or 3-in-1 commodes, over toilet aids, bath transfer benches, swivel bathseats, static shower chairs or stools, and wheeled walking aids.
Where other items are also requested in the same application, or for non-SOA requests, please complete the MASS-eApply Daily Living Aids and Mobility Equipment form.
Equipment letter template
MASS WAREHOUSE STOCK
MASS Stock and Warehouse Access
MASS Equipment Services is commencing access to stock equipment (Daily Living and Mobility Aids) for all prescribers and clients in Queensland.
For more information please visit the MASS Stock and Warehouse webpage.
Approved daily living aid products and suppliers
Resources
Advice and clinical support
- For clinical advice and support when prescribing daily living aids, please contact the relevant MASS Principal Aids Advisor.
- For advice about frequently prescribed brands/types of MASS approved daily living aids, contact your local MASS service centre.