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Services > Statewide > Medical Aids Subsidy Scheme

Communication aids

Subsidy funding is available under the Medical Aids Subsidy Scheme (MASS) to support eligible Queenslanders who require a communication aid.

Available equipment

MASS does not subsidise

Funding for some of these items may be available through the Community Aids Equipment and Assistive Technology Initiative (CAEATI).

Eligible prescribers

All speech pathologists in Queensland are eligible prescribers for MASS communication aids.

How to prescribe

To ensure the most suitable communication aid is prescribed, you must trial the equipment adequately. This applies to all types of communication devices – artificial larynges, voice amplification devices, communication software and speech generating devices.

 For Speech Generating Devices, this should involve at least two trials over a two to four week period with the applicant, family members and the applicant’s team. This allows you to make an informed decision about the most suitable device for the applicant’s language, communication and access needs. Prescribers can use the Communication Aids Trial Information and Proforma Form (PDF, 202kB) This is NOT an application form, but can be submitted to support the application. It can assist in documenting:

To access an aid to trial, prescribers need to contact commercial suppliers, below. For advice, please contact the MASS Principal Communication Aids Advisor

 Once a suitable device has been selected, work with the client to complete the relevant application forms for the type of equipment requested. Specific eligibility, application and documentation requirements are provided in both the MASS General Guidelines (PDF, 474kB) and specific application guidelines for the type of aid.

MASS expects that communication aids will last a minimum of five years. The device should not need to be replaced within this time unless the client’s condition changes and they need a different device.

Application guidelines (including current subsidy amounts)

Application forms

Select one of the following to suit the type of aid requesting:


MASS holds a selection of second hand communication aids which are available for reissue. Refer to the following information for a list of equipment and the process for trial: MASS stock equipment (updated July 2016)

Information for clients


Advice and clinical support

 Communication Aids Trials information and Pro Forma (PDF, 208kB)

Please contact the MASS Principal Communication Aids Advisor.

Maintaining low-tech communication

Prescribers should advise clients to maintain a low-tech communication system as a foundation and a back-up for their MASS subsidised communication aid (high-tech system).

Information for applicants

Find out about:


Find a list of suppliers approved by the Medical Aids Subsidy Scheme.


Find commonly used terms used when prescribing communication aids.

Last Updated: 16 September 2016
Last Reviewed: 03 August 2016