Consumer Information
Be aware of fake websites, emails, text messages or phone calls claiming to be from MASS. MASS will never ask for personal information or copies of documents, including concession cards, through unsolicited contact or unofficial websites. If you are unsure, do not respond or provide any information. Contact MASS using the official details on the Queensland Government website.
What is the Medical Aids Subsidy Scheme (MASS)?
MASS supports people in Queensland with an eligible health condition or disability to live safely and/or independently at home.
MASS is a state-wide program that provides subsidy funding for:
- Assistive Technology - medical aids and equipment items.
- Repair and maintenance of MASS funded equipment.
MASS administers some specialty programs and schemes which may vary in eligibility requirements.
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National Disability Insurance Scheme (NDIS) Participants
Information on checking NDIS eligibility, applying to MASS while waiting for an NDIS plan and applying to MASS if you were rejected by NDIS.
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MASS Client Reference Cards
Information page on MASS reference cards and how to request a new or replacement MASS reference card.
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Palliative Care Program First Nations Resources
Palliative Care resources tailored for Aboriginal and Torres Strait Islander Persons
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MASS repairs and maintenance
Find out about how to look after your aids and equipment and what to do if repairs are needed.
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Moving interstate
Information on what to do if you are moving from Queensland to another state, territory or overseas.
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MASS Privacy and Collection Notice
Privacy and collection notice for consumers applying for items and services subsidised by the MASS, including the below schemes and program administered by MASS.